Premiere Pro CS3 Crash on start up

[Patty Gray]

That happened to me too and I had just installed master collection on fresh drive. Only way I was able to get around it was (ok, this sounds stupid but) to make a new account. The new account has all the same rights as the other the only difference is the program works fine on new account. That fix was actually all the help an adobe tech was able to come up with. Before I sent my tower to the builder to be looked at for other problems I was running CS3 Production Premium and I didn’t have that problem. Got the computer back installed Master Collection and the program would crash like you said.

[Zach Glynn]

I have had the same problem. I have been using Premiere CS3 for about a year, and have had no issues. Then yesterday Premiere CS3 crashes on start up. It gets just past the splash screen, menu bar appears for an instant and then terminates.
Has anyone came up with a solution?
Thanks,
Zach

[Guy Bartal]

hi,

it happen to me too on winxp sp2

[Evan Menak]

Having the same problem with Premiere only. It works if I create a new user in Windows, but that’s just a crappy workaround. It’s really frustrating that re-installing Premiere and the entire CS3 master collection doesn’t fix this issue.

Windows XP SP3
Intel Core 2 Quad Q9400
Asus P5E3 Deluxe Mobo
4GB RAM
Nvidia Geforce 8600GTX

The last project I had opened before this started happening (after a reboot) happens to now be corrupt. I thought that the corrupt project showing up in the recent projects list might be the cause of Premiere crashing immediately after the splash screen, but I tried moving and deleting the project file, opening another project directly, clearing preferences (holding SHIFT and CTRL while starting Premiere), but nothing gets it to work on my main Windows user account. Creating and using a new Windows user account allows Premiere to work under that account, but as I said before this is a pretty useless workaround. It makes little sense that it would work under a new user, but completely clearing the preferences AND uninstalling and re-installing the program still doesn’t get it to work under the original user.

[Infaas Nias]

-When starting premiere, Splash screen starts, plugins seem to load, and the workspace loads and ..BAM ! the software closes (program crash)

!Warning!- Do not format PC, I can fix this 😉 (
Thanks to Justin Philips)

-:Solution:-
-Close premiere
-Go to
-C:\Documents and Settings\Infaas\My Documents\Adobe\Premiere Pro\3.0
-See the layouts folder ? just send it to hell!
-Run premiere now

-:Possible causes:-
-The layout file or files could have been corrupted due to a system crash (premiere pro happened to be open at the time).

[Edgard Eeckman]

Hi
I have the same problem in Première CS’ and I would like to try your possible solution, but I can’t find the lay-out folder…
Kind regards
edgard

[Cornie Du plessis]

Do a search to locate the folder LAYOUTS, by clicking START, SEARCH and type LAYOUTS then select the C-Drive to search in.
There will be more then 1 LAYOUT Folder, but delete these under My Documents while within the search engine.
cormar@mweb.co.za
Cornie

[Infaas Nias]

Hi,
I am sorry, I was occupied and was going through a few problems of my own, I might have missed the notification, I hope you fixed your problem

as suggested by Cornie du Plessis , try searching for the file name using search, or look for a file named: WorkspaceConfig.xml , it is located inside the layouts folder

I hope this helps you

Kind regards
M. Infaas Nias