Premiere Pro CC Lumetri: only a few color effects seem to be working…

[Rex Polanis]

again, none of that works. It would be nice if Adobe would address this issue. Anyone with a AMD card using PPro GPU accelration and Lumetri looks is having this problem and I haven’t found a solution yet.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Peter Garaway]

Hi Rex,

Can you tell us about your system? GPU, third party software, ect… Also which effects are causing you problems?

Thanks,

Peter Garaway
Adobe
Premiere Pro

[Rex Polanis]

Windows 7 64
AMD 8150 @ 4.6ghz
16 mbs DDR3 RAM
AMD FirePro v7900
ADOBE CC (Ae, Pr, Ai, Ps, Lr, Br, and Me)
Sony Vegas Pro 12
Cakewalk Sonar 7
BBE Sonic Sweet
Digital Jucie Juicer 3
Video CoPilot Element 3D v1.6.1
Red Giant Trapcode Suite v12.1

It might help if you could tell me what to look for. I remember years ago on a different system I had line6 software and an Xbox controller software not getting along and causing problems.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Peter Garaway]

Hey Rex,

I don’t have the 7900 but I tested on the FirePro w8000 and w7000. I didn’t experience any issues. I was testing on the beta driver 12.104.2. You can find that on AMDs website.

Other useful information would be:

– Does this only happen when OpenCL is enable? How about in Software mode?

– Does it occur with all Lumetri effects or only specific ones? If specific, which?

– Only there any actions/steps that seem to cause the image to become corrupted?

Other things you may want to try:

– Uninstalling AMD catalyst and drivers and reinstall

– Uninstall your third party software one by one to see if any of them are the culprits (i know not fun and annoying). I’d start with Red Giant.

Sorry I couldn’t provide a easy fix. Please let me know about the first set og questions and I’ll investigate further.

Best,

Peter Garaway
Adobe
Premiere Pro

[Rex Polanis]

To answer your questions:

1. It only occurs when Open CL is enabled. But if I switch to software mode my previews lag and my render times are increased ten fold.
2. It occurs with all Lumetri effects
3. This seems to be a problem no matter what steps I take.
4. Uninstalled and reinstalled drivers ect, nothing changes
5. No third party software interference.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

To answer your questions:

1. It only occurs when Open CL is enabled. But if I switch to software mode my previews lag and my render times are increased ten fold. This is not a viable solution to a feature that should work when Open CL is enabled.
2. It occurs with all Lumetri effects
3. This seems to be a problem no matter what steps I take.
4. Uninstalled and reinstalled drivers ect, nothing changes
5. No third party software interference.

I updated my driver to 12.104.2 had now instead of just crazy frames PPro CC crashes after previewing clips with lumetri looks applied.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Peter Garaway]

Well a crash actually might be more helpful here. Can you please send me a crash log and provide the steps that lead up to the crash.

If your not sure how to find a crash log here’s a link that shows steps.

https://forums.adobe.com/thread/900619

Thanks and very sorry for your troubles. Haven’t yet been able to repro your problems.

Peter Garaway
Adobe
Premiere Pro

[Rex Polanis]

To reproduce the problem, this is exactly what I do:
I use clips from two cameras (same brand and settings from two of the same DSLRs) I synchronize my clips and I add an adjustment layer with Lumetri looks applied above my clips. I only turn on the lumetri track to review after I have edited the clips because while reviewing my edited clips and after a few moments (30-60 secs), the preview screen will go all kinds of crazy colors or drop out completely.

Also, if I export the clip, the export will have all kinds of crazy colored frames a few minutes into my project. The only work around is to go software based but like I said, it increases my export time ten fold if not more and slows done my work flow.

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Rex Polanis]

To reproduce the problem, this is exactly what I do:
I use clips from two cameras (same brand and settings from two of the same DSLRs) I synchronize my clips and I add an adjustment layer with Lumetri looks applied above my clips. I only turn on the lumetri track to review after I have edited the clips because while reviewing my edited clips and after a few moments (30-60 secs), the preview screen will go all kinds of crazy colors or drop out completely.

Also, if I export the clip to h.264 or mpeg2 the export will have all kinds of crazy colored frames a few minutes into my footage.

I have the System Info file. Where do send it?

One man with courage makes a majority.

Canon 7D
Adobe CC Master Suite
Digital Juice
Video Copilot

[Peter Garaway]

Can you upload it to Dropbox or yousendit or one of those types?

Thanks,

Peter Garaway
Adobe
Premiere Pro