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Activity Forums Adobe Premiere Pro Premiere Pro CC – Imported video files only playing audio

  • Premiere Pro CC – Imported video files only playing audio

    Posted by Jeremy Scott on August 27, 2013 at 11:40 pm

    I’m trying to import .mov files (prores 422). When it imports it shows up as an audio file.

    I went back to some old files of the same type that I worked with in Premiere a few months ago and those are now only coming up as audio as well.

    This leads me to believe that the files are fine.

    Some setting or something in premiere (maybe a result of turning into CC edition) is fouling me up. Any ideas?

    Cécile Simon replied 10 years, 11 months ago 6 Members · 11 Replies
  • 11 Replies
  • David Sadleir

    August 28, 2013 at 2:21 pm

    I have the same issue but can’t find answer anywhere. I have a PC with a lot of speed and ram. Have you found a solution yet?
    THx
    David

  • David Sadleir

    August 28, 2013 at 2:22 pm

    I have the same issue. Do you have a solution yet. I can’t seem to find any help on this. Thx

  • Jon Doughtie

    August 28, 2013 at 3:19 pm

    Are you on PC’s or Macs? One of you mentions PC, but ProRes is a no-go on PC without some pokery-jiggery.

  • Jeremy Scott

    August 28, 2013 at 3:25 pm

    Yeah, so I forgot I was working on a new PC and hadn’t downloaded quicktime yet.

    As I understand it, Premiere doesn’t natively carry the video codec for ProRes but piggybacks onto quicktime’s once you download it.

    Downloaded and installed quicktime and now everything works again.

  • David Sadleir

    August 29, 2013 at 12:05 am

    I have a PC. I am using Premier Pro CC. Whwn I first import files in a new project and sequence, all is fine. If I save and close ndown and later reopen it’ is still ok but if I try to add new clips (.MOV) the clip goes onto the timelime but only the audio plays and there is now footage in the Source or Project Monitors. I can’t find any info on this. Any help is appreciated. Thx.

  • Jeremy Scott

    August 29, 2013 at 9:18 am

    Do you have quicktime installed?

    Find the properties of your .MOV files that aren’t playing and see which codec they’re saved as (ie. Apple ProRes 422).

    Any ProRes files that you want to use in Premiere requires that you have quicktime installed on your computer.

  • Tommy Brown

    January 9, 2014 at 2:42 pm

    Have you found a solution yet Jeremy.

    I am working on a Mac so quicktime definitely is not the problem.

    Thanks,
    Tommy

  • Paddy Uglow

    January 9, 2014 at 3:00 pm

    ProRes wasn’t (isn’t?) supported natively by OS X – you have to install FC Pro in order to get the codec.
    I sneakily copied the component from a FC Pro computer because I couldn’t persuade FC Pro to install on my Snow Leopard or Lion computer.
    I don’t know if it’s natively supported by the newest OS X versions.
    I hope that helps

    Paddy, CreativeMedia.org.uk

  • Jeremy Scott

    January 9, 2014 at 4:15 pm

    I don’t have a Mac, so I’m not sure.

    The solution that worked for me was just installing quicktime. Paddy sounds like he may be on to something.

    It keeps sounding like the problem for everyone is with having proper codecs. Any solution built around adding/modifying codecs is probably the right direction.

  • Tommy Brown

    January 10, 2014 at 6:34 am

    Hi Paddy.

    Thanks for the feedback. I have FCP 7 installed as well, but irritating, want to make the jump but am running into issues.

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