-
Premiere Pro CC 2014 freezing on Export
I am a media teacher, on Premiere Pro since 6.5 so I have lived through many bugs and crashes. This is the worst yet. We have new computers with CC14. In the last 5 days, I can’t export at all on my computer (students in the rest of the lab don’t have the problem that I know of). I set up export, it freezes. I change export settings, freezes. Then two hours later, it might work. We have had some issues with our Symantec Endpoint crashing Adobe (network issue) but I don’t think the two crashes below are related to that. I moved the same project to another computer and it exported fine. I think this is a faulty tower but it works with After Effects, ProTools, and everything else without problems. Any thoughts would be appreciated. One other note – the Workspace corrupted. The selection tool wouldn’t drag anywhere, I changed the workspace and it was fixed – really odd problem. Event log and Computer specs below:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: igdrcl64.dll, version: 10.18.14.4264, time stamp: 0x55c19740
Exception code: 0x40000015
Fault offset: 0x00000000000bcad6
Faulting process id: 0xd20
Faulting application start time: 0x01d1587c93968079
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\windows\system32\igdrcl64.dll
Report Id: e2a54bfd-c46f-11e5-9dea-989096e28cc0Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: MXF_SDK_4.4.33_vs10.dll, version: 4.4.33.0, time stamp: 0x534d772c
Exception code: 0xc0000005
Fault offset: 0x000000000000d29c
Faulting process id: 0x1dd4
Faulting application start time: 0x01d157a1fa8f6fb0
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\MXF_SDK_4.4.33_vs10.dll
Report Id: 6d621fd2-c396-11e5-abb0-989096e28cc0
Nancy L. Sutton Smith
Sutton Bay Media Company -
1 Reply
-
try to optimized the system…
Energy setting on high performance
do you using an second Grafic card? GTX have to active in presets premiereor https://greenwoodworx-media.blogspot.de/2016/02/optimize-and-performance-for-adobe.html
http://www.greenwoodworx.com
video-production and media-productions, Berlin
Reply to this Discussion! Login or Sign Up