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Activity Forums Adobe Premiere Pro Premiere Pro 2.0 won’t really close

  • Premiere Pro 2.0 won’t really close

    Posted by Dakota Joe on October 13, 2006 at 4:02 am

    This is a problem that I don’t believe I have ever had with any program before. I have been having various problems with PPro 2.0. And when one of these problems happens, I will attempt to close and re-open Premiere. But often, even though the program’s UI will disappear, the program still appears as active under the processes tab in the Windows Task Manager. And when I highlight Premiere in the processes list and then click “end process”, it still won’t close. And also, when this happens, I can’t open PP2 again. So I have to re-boot my system. This problem happens periodically, but not every time. For instance, when I am not having other problems with PP2, and I close it, it is really closed, and I can immediately re-open it. But if there are other problems (program sluggishness, frozen UI, etc.), then I PP2 won’t really close and I have to re-boot.

    Zac Lam replied 19 years, 6 months ago 4 Members · 3 Replies
  • 3 Replies
  • Mike Velte

    October 13, 2006 at 11:25 am

    I have seen this issue and it is always associated with an attached DV device that also is not functioning correctly with Pro, like a DV camera with no signal to its LCD from Pro. I have also seen the Program Monitor freeze a video frame while the timeline is playing.
    Shutting down Pro with these issues seems to cause it’s GUI to go away but it is still running as a process.
    Shutting down the device first seems to fix it.
    When the external device fails to get a video signal from Pro, I go into playback settings and even though the Export setting is correct, I click the drop down menu and reselect the DV device and about 3 seconds later all is well…strange.

  • Kevin Kefgen

    October 16, 2006 at 7:46 pm

    Strangely enough, I have this problem more often with Adobe Audition. No DV stuff used for that, though. I don’t have anything productive to add, but there you go!

    Thanks for reading!
    Kevin Kefgen
    Edit Guppy Post Production
    Las Vegas, Nevada

  • Zac Lam

    October 21, 2006 at 12:36 am

    I had this problem when using the Creative ASIO driver in the Audio Hardware settings, which is the default when you have a Sound Blaster Audigy installed. That problem is solved by going to Edit > Preferences > Audio Hardware, and changing it to Premiere Pro Windows Sound. Hope this helps.

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