Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro Premiere Pro 2 Crashes during capture

  • Premiere Pro 2 Crashes during capture

    Posted by Beatlefan on August 17, 2006 at 3:09 pm

    I made a similar post last year regarding crashing/freeze issues while capturing using Premiere Pro 1.5 with a Sony TRV-950 on a Dual 2.4 GHz processor Xeon system running Windows XP Pro, with the latest service packs. (never resolved the problem) Now after completely fresh installs of all system OS and software, and using Premiere pro 2.0 (and latest updates) and a Sony HDR-HC1, this system STILL crashes within 45 seconds of starting the capture process, just like before. Does anyone have an idea how to get this system to work and if it is related to hardware issues?
    Hardware specifics:
    ATI FireGL X1 AGP Pro
    WinXP Promise SATA150 TX Series IDE Controller w/ RAID 0 Array configured w/2 WD 10,000 rpm drives w/ 136 GB free space
    Creative Audigy Soundblaster Audio Processor- with camera hooked to Firewire port
    1.5 GB RAM

    Beatlefan replied 19 years, 9 months ago 3 Members · 8 Replies
  • 8 Replies
  • Blast1

    August 17, 2006 at 7:09 pm

    What motherboard?

  • Mike Velte

    August 17, 2006 at 8:12 pm

    Crashes? Freezes? Dissapears? Reboots? BSOD?
    Any other firewire devices connected?
    What kind of firewire port…PCI or Onboard the motherboard?
    I suspect the Raid controller config. Can your controller be IDE and SATA? which is it?

  • Beatlefan

    August 20, 2006 at 3:55 am

    Mike V.
    Thanks for your help! I have had some good fortune. My motherboard is a Supermicro P4DCE+. After several more FREEZES, I first tried capturing/saving to another drive with the TVR 950 in Premiere in DV widescreen project. That worked! The only thing I did that may have affected being able to capture is moving the four other PCI cards around into other slots in the computer when I tried installing a dedicated Firewire card in the computer. Doing that only caused the computer not to start, so I took it out and rearranged the other cards in the process. Then I captured to the RAID drives and that worked too with the TVR 950. Then I hooked up the HDR HC1 ( set to iLink conversion on for DV ) and I could not capture because the

  • Mike Velte

    August 20, 2006 at 11:10 am

    Have you tried capturing as HDV into a HDV project setting preset? The bigger FX-1 capturing just fine on most PCs.

  • Blast1

    August 20, 2006 at 1:17 pm

    Also when you say you have the latest service packs for XP dose that include service pack 2?

  • Beatlefan

    August 22, 2006 at 12:08 am

    Yes Mike,I tried capturing as HDV into a HDV, and that did not work either. After so many FREEZES the whole system continues to freeze up now reguardless of what I am doing.Do you have any advice on the AJA Xena HS PCI card on/in my system?

    Thanks,

    Michael Newman

  • Beatlefan

    August 22, 2006 at 12:10 am

    Yes,service pack 2 has been installed, without it PP2 would not install.

  • Beatlefan

    August 22, 2006 at 12:28 am

    Mike,
    I did get a response from Promise Inc. today and that say that this card, the Promise SATA150 TX4 Series, does not support RAID 0? Surprise to me! I set the drives up in the Computer Management console to combine the two drives. I suppose this means that they are setup with a software RAID and not a hardware RAID as I originally supposed. BUT, I did get video to capture to it with the Sony TVR 950 in Premiere! What would be the reason some video will capture to it and some not?

    Michael Newman

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy