Premiere not recording audio when exporting to tape, need solution QUICKLY!!!

[Mikkell Khan]

Still trying and no solution as yet. If anyone has any advice I would most appreciate it.

Mikkell Khan
Director
Diamond Films Ltd. (Trinidad and Tobago)

[Jeff Pulera]

Hi Mikkell,

Are you using:

File > Export > Tape ?

This is the correct way to send the project to tape – it seems like you might be using the 1394 “preview output” only at this time.

Also, make sure audio settings match between camera and Premiere, both 48k, camera might be set to 32k.

Jeff Pulera
Safe Harbor

[Mikkell Khan]

I’m doing it via File —> Export —> Tape

The video is recording fine but the audio is not there at all. You can’t even see it reading on the audio meter of the camera.

In the VCR/Play options for Audio I only see the options of 16bit and 12bit for the audio. Where for my particular camera would I find the options to ensure that the sound is at 48k?

Thanks for the reply btw.

Mikkell Khan
Director
Diamond Films Ltd. (Trinidad and Tobago)

[Jeff Pulera]

16-bit = 48k
12-bit = 32k

In Premiere, check Sequence Settings and verify audio is at 48000

Jeff

[Mikkell Khan]

Camera = 48k
Premiere Sequence = 48k

Can there be any other issue?

right now when I go to audio mapping and I look at Audio Out there is nothing there. Can that be something that might be causing this?

Mikkell Khan
Director
Diamond Films Ltd. (Trinidad and Tobago)

[Jon Barrie]

Go into the program output setting and open up thenplaybacl settings. Tick the box for audio to device. If it is set to desktop it won’t be sending audio out to the deck.
– Jon

Jon Barrie
aJBprods
Jon’s YouTube Tutorial Page
follow Jon with twitter

[Mikkell Khan]

Not too sure which part you are talking about John. In the playback settings, all I see are the options Desktop Audio and External Device Audio. The External Device Audio is grayed out however.

Mikkell Khan
Director
Diamond Films Ltd. (Trinidad and Tobago)

[Jon Barrie]

If it is grey then it is not set to monitor through the camera in playback settings. Set the camera then the audio device option will appear.
– Jon

Jon Barrie
aJBprods
Jon’s YouTube Tutorial Page
follow Jon with twitter

[Todd Kopriva]

We have a known bug regarding exporting audio via SDI when exporting to tape. A fix is in the works.

———————————————————————————————————
Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
———————————————————————————————————

[Tim Kolb]

Hi Todd,

This poster is using FW…

On the original issue:

1. Do you hear the audio coming from your computer speakers?

2. Do you see levels on PPro’s meters?

3. Did you try restarting your computer and making sure that the camcorder is switched on and seen by your computer before you launch PPro?

4. If you do a fresh restart as I stated, can you go into the play back settings from the program panel (where you’d see the switch for the wavform monitor, etc) and change the audio output to your camera?

5. If none of this works, please tell us your complete sequence ssettings.

TimK,
Director, Consultant
Kolb Productions,