Premiere freezes when I select “Export Media”

[Ed Rodrigo]

Ben,

Hey there..

I tried the command + M. Nothing happens….

How were you able to move the export setting window into the main screen???

thks,

Ed

[Ed Rodrigo]

Jennifer,

How did you get the export setting window back to your main screen….still having trouble..thks

Ed

[Ed Rodrigo]

jon,

hey there..

i tried the command + m…nothing happened….what step am I missing…thks

Ed

[Ed Rodrigo]

oh on a mac

[Jennifer Ryan]

Hey Ed,

If you’re having the same problem I was, when you click Export > Media, everything seems to sort of lock up and clicking anywhere on the Premiere Pro application makes your computer beep.

I was on a PC when I was having this problem, and I did this:

1) Pressed Alt+Space

This made a little popup menu show up.

2) I hit the down arrow one time and selected “Move”

3) I held down the right arrow key for a while, and eventually the window started sliding onto my monitor from the left. (So I guess in my case my export media window was to the left in some kind of no-monitor-limbo. Maybe yours is the same, or maybe it’s in a different direction?)

It took maybe 10 or 15 seconds of holding the arrow before the window started sliding into view. It didn’t happen right away. In fact, I was almost about to give up and try another direction when it peeked onto my monitor.

Good luck, and I hope this helps!
-Jen

[Jon Barrie]

Have you tried resizing the sreen resolution?

Cmd+m is the mac shortcut for file>export>media.

It will only work if the timeline panel is selected.

– Jon Barrie

Jon Barrie
aJBprods
http://www.jonbarrie.net
http://www.suiteskills.com

[Jennifer Ryan]

Hey Ed,

If you’re still having this problem, I though of a couple of other things to try:

1) Try using Expose (F9) to see if it reveals that window, and if so, try clicking on it.
2) Try enabling “Spaces” (in the System Preferences) then hit F8. If it shows the window, you could try dragging it into place.

Good luck,
-Jen

[Sarah Eshelman]

I had this same problem. When I pushed on my Mac, when in Premiere and the sequence I wanted was selected (and Premiere was still in frozen trying-to-export mode), it sent the sequence to Media Encoder (which I already had open). Now it’s exporting fine.

Thanks everyone!

Sarah

[Christ Mcculloch]

O my god thank you so much guys!!!!!!!!!!

I’ve been fighting this bugger for hours (at least not days…:):)

The thingy with ‘ALT Space, Move and the arrows’ was a genius find…

I wonder how things like that happen?

Maybe it’s due to having two monitors at different resolution?
I have an old crt 1024 768 and a 1920 1200
I guess it gets confused by this…

Anyway… thanks for the save!!

[Paul Gieselman]

Wow, thank you Google and THANK YOU forum.

Had the same issue and yep, ALT SPACE M use of arrow worked!

cheers