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Activity Forums Adobe Premiere Pro Premiere Elements — students can’t import PSD files

  • Premiere Elements — students can’t import PSD files

    Posted by Jerel Peterson on September 26, 2014 at 8:43 pm

    I don’t see a Premiere Elements forum here, so I’ll give it a shot on Pro….

    In Premiere Elements 12 (Windows 7 Pro), if a student is logged in, they cannot import a PSD file — they get this error message: ‘The importer reported a generic error.’

    I can import PSDs if I am logged in on these dozen computers, but I am an Admin on these machines. Is there something I can do to make this work for students WITHOUT making them an Admin?

    Ann Bens replied 11 years, 7 months ago 2 Members · 1 Reply
  • 1 Reply
  • Ann Bens

    September 27, 2014 at 8:00 pm

    Make sure the psd’s are RGB and not CMYK.

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