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Premiere CS5 + Windows 7 x64 + ATI Raderon 4800 Series weird issues
Thanks for reading about this problem I’m having.
A premiere CS5 menu opens as intended: fast and instantaneous, except for the file menu. It takes up to 15 seconds to open itself after I click it and while it happens premiere turns to be no responsive. Also, the menu does not always appear but Premiere return to work as intended. ALT-F works, always, but it takes the same time (3 to 15 seconds to open).
I ask you to please check the video (it is only 1 minute): you will see that problem happening and the menu taking 3 seconds or so to open but this rarely happens (it takes more).
You will see too that when I open the menu and then click on it again, it will open fast. But, if I open the menu then click on the sequence window and then click on the menu again, it will take some seconds to open again. Here’s the video:
https://www.youtube.com/watch?v=4fKA0oot48Q
And here are my system’s specs:
• Premiere CS5
• Windows 7 x64
• ATI Radeon 4800
• 8GB Ram
• 1 disk for footage, 1 for editing
• 1 system disk
• Intel Core Quad Q6600 2.40GhzThanks for your time and I want to point that Premiere, in any other cicunstances, works as intended.
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2 Replies
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I don’t seem to have this issue (HP Z800, Win7-64, 12GB RAM, Quadro CX).
Are you running Pr 5.03?
You may want to post this question to Adobe Premiere forum, where it will likely get more attention from Adobe developers.
It’s been a long time since I wrote any code – so take my words with a grain of salt: Premiere most likely uses Windows UI API to draw menus, and possible causes for this delay may be: (1) Windows UI DLLs, (2) Premiere UI design, (3) corrupted or mangled Premiere preferences.
I’d start with (3): trash Pr prefs, see if it fixes it.
If it’s (1), reinstalling Windows may fix it; there is little you can do with (2).
Alex (DV411)
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Yes, I’ve updated premiere to 5.03 and problem still there. I’ve deleted PR preferences too and no luck. Can’t reinstall all my system right now because I’m in a deadline with a job.
Thanks for this and any other suggestions.
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