Premiere CS5 – Trouble recording audio

[Ericbowen]

I have a couple ideas but some questions first. Is this Windows or OSX? Do you have it plugged in USB3, USB2, or E-sata? How do you have the drive formatted? If Windows platform, do you have Mac Drive installed?

Yes I do have experience with PC editing system both video and audio since that is what we configure/build. Please let me know if you have any questions.

Eric-ADK
Tech Manager

[Kevin Obrien]

I’m using Windows 7. The External HD is USB 2.0, formatted NTFS.
I’m not sure what “Mac Drive” is.

I have some PC build questions… can you email me?
obrienimages@gmail.com

[Ericbowen]

Try running this on that USB2 HDD.

select the start button
type cmd in the search
at the command prompt type the following. The drive letter would be the drive letter of the USB2 drive

chkdsk drive letter /r
then hit enter
example – chkdsk d: /r

Let it run the low level check disk and lets see if that cleans up the table on the drive.

I will email you directly.

Eric-ADK
Tech Manager

[Kevin Obrien]

Greetings Kevin,

Try plugging in the USB2 drive into a different USB port. Right click on computer and select manage. Then select Device Manager on the left. Expand Disk Drives. Then double click on the USB2 drive. Select the Write Caching policy. Select optimize for performance.

Eric

ADK

That Fixed it Eric… Thanks very much!

Cheers!
Kevin