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Activity Forums Adobe Premiere Pro premiere crashes with dslr footage

  • premiere crashes with dslr footage

    Posted by Diana Gandila on August 25, 2011 at 11:07 am

    Hello guys,

    I have this problem with Premiere CS3.

    I’m working on a mac (2GHz Intel Core 2 Duo, 4GB memory). I shoot with a 7D and I imported the files without converting them (I tried both mpeg streamclip and neoscene, but premiere said every time “damaged file” or “unsupported codec”).

    I managed to render 30 min of footage (it’s one hour the whole movie) and now I got stuck with several errors:
    – when I try to render a small portion, sometimes it works, but other times it quits without any error or it says “error compiling video” or “Premiere encountered a problem and needs to quit bla bla..”
    – sometimes the rendered files turn 3/4 white and 1/4 black and I can’t see what I’m editing
    – the program freezes and I have to quit manually or it just quits itself.
    – now it freezes even though I’m just trying to play what I’ve edited until know.

    What can I do? It’s because of the DSLR footage? Or should I upgrade to cs 4 or 5? Is it because of the memory? I would switch to Final cut but I’m on a deadline and I can’t afford to do that now. Please help!

    Thanks,
    Diana

    Diana Gandila replied 14 years, 8 months ago 2 Members · 2 Replies
  • 2 Replies
  • Danny Winn

    August 27, 2011 at 3:43 pm

    Hi Diana,

    You definitly need to upgrade to CS5, NOT 4. You will be able to edit with the raw 7D files without any conversion. IT will not work in CS4 though.

    Hope this helps.

  • Diana Gandila

    August 29, 2011 at 2:48 pm

    Hi Danny,
    Thanks for the reply. I upgraded to CS5 and, even though it took like one hour to import the cs3 project, I’m now able to render decently. Thank you very much! 🙂

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