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Premiere CC Crashing after 1-Hour Mark
2014 MacPro, 10.9.3
Dual D700s
32Gbs RAM
Projects and media all on local external drives
Adobe Premiere Pro CC, latest versionSpent quite a bit of time with Adobe trying to solve this problem. No luck so far…
I am moving a feature length documentary from FCP7 to Premiere CC. I exported an XML from FCP7, imported to PProCC, all’s well so far. The majority of the film was shot on a C300, so I’d love to be able to cut with the MXF files, rather than the converted ProRes clips I was using in FCP7. To get there, I was manually switching each shot in the timeline (previously connected to a ProRes Quicktime) to a newly imported MXF file. Still all good.
About 2/3rds of the way through this process, at around the one hour mark in the film, Premiere began to have playback problems. This starts with the Program Monitor failing to update during playback, nor while moving the playhead marker around in the sequence. Eventually this leads to a program crash. Although this playback problems still occurs when I open the project, the more significant problem seems to be that when I move the playhead marker into that post-one hour part of the timeline (and anywhere in that part of the film, including in the black after it), the program crashes right away. If I open the project fresh, as long as I stay away from that part of the film, it will run properly.
I’ve tried clearing preferences and the Media Cache database, no change. If I open a project backup from about a week ago, this problem does not exist. I’ve tried taking the ProRes files in that part of the film offline in case the media files were corrupted – no luck. The Adobe specialist had me create a new project, import the old one, and try again. Still crashed at the same point. Tried from a different user account on the same system with no change. Waiting to get a call back from Adobe…
Anyone have a suggestion? Thanks!
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