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  • Premiere CC and export to ProRes

    Posted by Erik Lundberg on April 2, 2014 at 10:01 pm

    I know there are other threads at the Cow about this issue, but the ones I’ve found are (the latest) from last year, and doesn’t contain any solutions that are useable.

    We’re currently transitioning our media production facility from Final Cut Pro (6) to Premiere Pro CC (during last fall gradually, but starting this year full on). Our mastering format has been ProRes 422(HQ) for a rather long time now, and we’d really stick to it if we could. The export from Pr CC has proved to be a lottery at best though.

    Whenever there’s a still or a title graphic on a timeline, the final export freeze (video, audio still running) up (30+ seconds) mostly. The fixes found on line (reboot, new timeline, whatever) don’t work. The only workaround I’ve found so far in my experimenting is replacing the “bad” clip (still image, title etc) with an After Effects comp. That fixes the export 100% of the time. But it’s a cumbersome workaround (especially when doing titles, that are brought over as black slates to AE- is that expected?) that SHOULDN’T be needed, and with multiple editors involved we’re prone to mistakes here, that isn’t easily spotted.

    Other formats export just fine. It’s “just” the ProRes…

    Anyone found a fix? Anyone knows what goes on? Anyone at Adobe (Kopriva? Radeke? Monahan?)- lights on if/when this is finally solved, or if I just missed how to remedy this? I’ve been banging my head against this for a while now.

    Erik Lundberg

    Technical Director, Media Technology, University of Gothenburg, Sweden

    Erik Lundberg replied 12 years ago 4 Members · 8 Replies
  • 8 Replies
  • Chris Borjis

    April 2, 2014 at 10:45 pm

    I’m on the Mac version of cc (october update) and never had
    any pro res export issues.

    When we were running CS6 and had a sequence with multiple stacked
    titles or still graphics I had problems with it quiting/closing before export finished
    but a reboot always fixed that.

    Can you give more details about your system, o/s version
    and the graphic files themselves…are they bigger than 4000 pixels
    are they RGB or CMYK?

  • Walter Biscardi

    April 2, 2014 at 11:34 pm

    [Erik Lundberg] “Our mastering format has been ProRes 422(HQ) for a rather long time now, and we’d really stick to it if we could. The export from Pr CC has proved to be a lottery at best though.”

    We’ve been mastering our shows and projects to ProRes almost two years now. Only had an issue last year with a weird red frame appearing which was fixed within the month by Adobe. We don’t bother with HQ, never did with FCP either, just ProRes.

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  • Erik Lundberg

    April 3, 2014 at 3:23 am

    NOOooo!!… I really wanted this to be a “stupid- just tick the NNN box and you’re good to go”- problem and not a “never seen by Biscardi”-problem…

    We’re using the master files both for archiving and as a starting point for our transcoding cluster to make the final deliveries. Sometimes we deliver ProRes 422 HQ for broadcast.

    UPDATED: Downloaded Adobes own ProRes settings (https://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5411&fileID=5030) to “compare notes” with my own. Noticed one difference with those- a little tick box named “Optimize stills”. What does this do? On the preset I’m using this box is ticked, on Adobes pre-fab presets, they’re not. Hm. Suspicious. One would imagine that Optimizing is good, but is it something to be avoided? What are your export settings?

    YET ANOTHER UPDATE: Found this: https://help.adobe.com/en_US/AfterEffects/9.0/WS81733643-B4A6-45c5-ABD7-D5A90EB388FC.html

    Optimize Stills or Expand Stills Select this option to use still images efficiently in exported video files. For example, if a still image has a duration of 2 seconds in a project set to 30 fps, Adobe Premiere Pro creates one 2‑second frame instead of 60 frames at 1/30 of a second each. Selecting this option can save disk space for sequences and clips containing still images. Deselect this option only if the exported video file exhibits playback problems when displaying the still images.

    Sounds like a REALLY bad idea together with ProRes…

    Erik Lundberg

    Technical Director, Media Technology, University of Gothenburg, Sweden

  • Erik Lundberg

    April 3, 2014 at 3:46 am

    Systems are Mac Pro 2010 with 10.8.5 (we had this in 10.7 as well). We’ve done exports both on quad core machines and 12-core. RAM is 32 GB for the quads and 64 GB on the 12-cores. We’ve had the issue both in CS6 and now in CC (all the way through to the october update). Graphics card both with Nvidia 4000 Mac and/or with factory shipped baseline ATI cards.

    My first thought when one of our editors showed me the issue was raster size of stills (coming from FCP6 with its twitchy phobia of large rasters). But the issue persists even with files scaled/cropped to 1280×720. Always RGB, haven’t tried to feed it CMYK to see if that fixes the issue (I’d say not).

    The problem is trigged by these circumstances:

    1. Using Premieres built in Titling Tool. Use title with a solid (either made in the titler or just using slug/colour clip) background. No issues with video background.

    or

    2. Using a still image on the timeline. BUT NOT when animating with position/scale keyframes. So everything is fine as long as you keyframe PTZ in the still, but when you hold that position/size (for example zoom into a still and then hold), the export fails to make a functioning ProRes file.

    AND

    using ProRes. Same timeline, same content exports nicely in other codecs. We work and export in 720p50 w/ 48/16 audio. Never use Previews in exports (oh yes, we’ve tried that box too just to see if it made any difference).

    A working (but not a good solution in the long run) is to right click the offending clips, and ‘Replace with After Effects composition’. For stills, this is all that is needed, for titles, the title needs to be rebuilt in AE (since these are replaced by black slugs). When exporting, everything works fine.

    Failed exports does not render in any error message or other hint that it has failed.

    Everything tells me that this issue is tied to the Premiere/AME export engine handling consequent frames with the same content in conjunction with ProRes- and if the AE comps are rendered directly with the AE engine when exporting it would fit into this logic (if not, I can’t say why the fix is working). I’m not familiar enough with the (under the hood) file handling in Premiere (not as familiar as 8-9 years of managing FCP can give you, or 3 years of SphereOUS prior to that).

    Erik Lundberg

    Technical Director, Media Technology, University of Gothenburg, Sweden

  • Gerard Tay

    April 3, 2014 at 5:37 am

    Are you able to render to Prores within Premiere?

  • Erik Lundberg

    April 3, 2014 at 5:44 am

    [Gerard Tay] “Are you able to render to Prores within Premiere?”

    Yes. The issue is tied to when exporting ProRes using Premiere (either when taking a Pr sequence and clicking ‘Export’ in the Export Media dialogue, or when sending off to AME with a click on the ‘Queue’ button). AND the above applies. When the caveats are honored (by chance or design) the ProRes exports are doing just fine. Otherwize they’re most likely not.

    Erik Lundberg

    Technical Director, Media Technology, University of Gothenburg, Sweden

  • Gerard Tay

    April 5, 2014 at 9:04 am

    Strange. Premiere should be able to smart render off the ProRes preview files.

  • Erik Lundberg

    April 9, 2014 at 9:53 am

    We don’t use ProRes for previews (and never for exports). And even if we would, this problem would have surfaced. Optimize stills (a function that coming from FCP seems really odd not being greyed out when you make certain codec choices) and ProRes are not good friends. A fool proof solution from Adobe would be to always leave this function off when we’re not dealing with temporal compressed codecs. A newbie problem- now that we found it, it’ll never happen again. Next time we’ll make new mistakes.

    Erik Lundberg

    Technical Director, Media Technology, University of Gothenburg, Sweden

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