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Premiere CC 2014 laggy
Hey guys,
I’m having some pretty serious issues with premiere flipping out on me.
I cant get through an edit session without at least one problem popping up that bewilders me but here is a break down of two of the main issues that I have noticed over and over again.
1: really slow response times in the playback window. I will hit the spacebar to start playing my timeline and the program window just goes black. It stays black for about 4-5 seconds while the audio plays through in real time. After 4-5 seconds it will kick into gear and the footage is displayed. I have noticed the CTI is running through the timeline in real time while the screen stays black.
2: Audio drops out then comes back in a few seconds later while Im playing back the timeline
I get other slightly different issues at different times like the program monitor stops playing the timeline and goes green. Or it will just freeze all together while I can still hear the audio playing back real time.
I have also noticed when i apply effects and dial in some settings it takes the program monitor 2-3 seconds to catch up. and update with the right changes.In terms of performance elsewhere everything else is fine (I don’t get any lag in the source monitor or in the timeline from dragging clips around.
I thought this issue was due to HD speed (I was originally cutting on an internal 72rpm drive and OS on a separate 72rpm drive.
I have since installed a raid 0 (3 72rpm drives set up with disk utility in mac osx) with an ssd for OS and cache but if anything performance is worse.
The ONLY thing i can think of is the third SATA drive i bought to build my RAID had a slightly different numerical number on it, it was still a WD 72rpm SATA drive like the other two but for some reason it had a different product number on it which tells me it is a slightly different model/type of drive…could this be it? Blackmagic disk speed utility is telling me im getting around 314mb/s write and 338mb/s read speeds currently and Im cutting dslr footage so surely thats fast enough?
Full specs and footage details below, any help would be great as I am now quite often getting slammed at work because it is just so hard to get jobs out the door compared to the good old FC7 days!!
Cheers
Dustin
Mac Pro mid 2012
6 core 3.33 ghz xeon
16g Ram
boot drive: SSD that always has around 100 gig free
cache pointed to ssd drive
internal media and job assets on an internal raid 0 3 tb
GPU ATI Radeon HD 5770 1024 MB
Canon DSLR footage, cutting with native h.264 files.
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15 Replies
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Hi Dustin,
Which version of OS X are you running? If it’s Mavericks, see this doc: https://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.htmlThanks,
KevinKevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter! -
Check your project settings Video Rendering and Playback are not set to Software only. Had audio issues in one edit bay with stuttering audio and slow response time. Since your using ATI card set it to use Open CL.
Andy Edwards
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Kevin,
Running into similar issue. Loosing Dynamic link, timeline locking — having a miserable time. I guess on the positive side it’s taking me more than 3 times longer to complete a job, perhaps I can bill more:-(
I had run into similar issues w/ CC but found that if I prevented App Nap it seemed to clear it up. But, that option is not available on AE 2014.
Also, was looking into preference suggestion (Mac OS: [drive]/Users/[user_name]/Library/Preferences/Adobe/) I went to my Mac HD/Users/user_name/ but didn’t see Library. Any additional info would be helpful.
I’ve updated all plug-ins (Red Giant), but this is really not the way I need to work. Any advice would be appreciated, but in the meantime I’m going back to CC so I can get some work done.
OSX 10.9.4, 27″iMac late 2013, 32GB RAM, 4GB VRAM
Thanks,
Jim -
I started having these issues yesterday. The link from Kevin mentions that it could be due to a BMD or AJA driver. I’m running 10.1.3 beta which is now removed from the BMD support page, so I wonder if they are related.
When exporting, I had opened Activity Monitor and saw that only the physical cores were rendering, so as mentioned in the link I’ll reduce the amount of cores that I’m using to see if that helps.
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Jim, in the Finder hold Alt/Option key while opening Go menu and you’ll see Library appear.
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Hi Jim,
How many plug-ins are installed?
What kind of footage are you working with?Thanks,
KevinKevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter! -
Hi Kevin,
Using latest version of mountain lion.
Andy my proect settings are set to software I never thought to change this as I thought I needed a qualified GPU To use anything else. Will try and use open CL setting and see how I go! Thanks so much! -
Kevin,
I have many of the Red Giant Plug ins Suites (that I upgraded to the latest versions), a few of the Noise Industry, and Zynaptiq(for audio). I am mostly working w/ ProRes HQ(BMPCC) w/ the occasional AVCHD & XDCam.
I have CUDA enabled w/ the latest driver, and TB RAID.
It is wierd; w/ AE open and files DL, sometimes it will playback fairly well, other times frozen on picture and audio plays. Typically, only two V tracks (Video on 1 AE on 2)1920×1080 @ 29.97. Also, I can not send to AME — Export Media gives me the window, I enter setting and hit Que, and nothing happens — AME never launches. I end up transcoding directly from timeline.
Any insights would be greatly appreciated.
OS 10.9.4, 2013 27″ iMac, 32GB RAM, 4GB Vram, TB drives
Thanks,
Jim -
To follow up. I uninstalled then reinstalled AME and that seems to work now (at least at the moment I can export from PPRO and Que to AME and it completes the transcode).
Still issues w/ DL AE & PPRO. If I just do some things in PPRO for a couple of minutes, then go back to the timeline where there is a AE DL, the timeline won’t play. If I cmd shift to AE and save, then go back to PPRO, timeline plays OK. It’s like the DL goes to sleep and when I do something in AE it wakes up and the PPRO timeline works. This also happened in CC until I check Prevent App Nap (BTW, I’ve checked Prevent App Nap on CC 2014 PPRO, AME & Audition), but this is not available in AE 2014.
Endeavoring to persevere:-)
Cheers,
Jim
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Few things:
– Just like Jim, I experience all the same problems that you do IF I have AE opened with a dynamically linked project. When I quit AE all the problems go away.
– Check your GPU acceleration, and whether it is set to on or off, try the other way. GPU acceleration is much faster but whenever there is a strange issue it is often the source.
– Don’t edit too much H.264. While Premiere can handle it, it’s an inter-frame codec, meaning most frames are referencing another frame 4 or 5 away. This adds to the processing needs. While it’s probably too late for this project, future projects with a decent amount of DSLR footage should have it converted to ProRes 422 before going into Premiere.
– In my experience, CC 2014 is pretty buggy, and for future projects you might consider going back to CC until some of these issues are ironed out.
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