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Premiere 5.5.1 stops responding
Posted by Ramesh Jai on September 20, 2011 at 11:53 pmMacOSX 10.6.8
PPro5.5.1
32GB RAMSeq. setting HD720P 50, Rendering Pro Res HQ
My problem: All of a sudden Premier just stops responding. The mouse (and the cursor) still move around but I can’t access any file in the timeline or viewer window. i can’t play any clip or do anything…except move the mouse around.
What’s happening here?
Thanks
Ramesh Jai replied 14 years, 7 months ago 5 Members · 9 Replies -
9 Replies
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Brian Thomas
September 21, 2011 at 6:25 amJust a wild guess: the peak file isn’t being generated when this happens?
PP 5.5.0, FCP 7.0.3 iMac 24 3.06 4GB OSX 10.7 MBP 17″, 2.3 GHz 8GB. Near Geneva, Switzerland
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Ramesh Jai
September 21, 2011 at 2:16 pmSorry Brian. I am in the process of jumping ship to Premiere from FCP and just trying it out. I do not know what ‘Peak File’ is. Could you please describe how I can ascertain that? Thanks
More about the workflow: Shot in 5D. Converted to ProRes HQ. Using Blackmagic 720P50 setup. Generating render files as ProRes HQ.
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Brian Thomas
September 21, 2011 at 3:26 pmHi Ramesh,
” jumping ship to Premiere from FCP ” – exactly what I started doing a month or so ago but as I’m retired and only making multi camcorder videos of local amateur shows, concerts etc I’m probably not going at the same pace as you! 🙂
I’m sure others could explain this more eloquently and scientifically than I but when you import media PPro goes through a “conforming” process (I recall from years ago that Premiere Elements does something similar) which I believe mainly concerns the audio. (Through observation I notice that the audio waveform appears in chunks at the same time as the message is displayed in the bottom right hand corner of the screen). This one-time process of creating the “peak file” seems to be pretty intense and often I’ve had the impression that that PPro has become unresponsive. With my typically 60-90 minute clips I just go and make myself a cup of tea and all is back to normal by the time it’s brewed.
Of course this might not be what’s happening to you – as I said, it’s just a wild guess.
PP 5.5.0, FCP 7.0.3 iMac 24 3.06 4GB OSX 10.7 MBP 17″, 2.3 GHz 8GB. Near Geneva, Switzerland
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Chris Buttacoli
September 21, 2011 at 8:07 pmThose conforming files are generated when you first import new footage. If you have been editing for a while and suddenly PPro has become unresponsive, obviously it isn’t the peak generation.
Any other information about what you were doing when the program froze up?
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Ramesh Jai
September 21, 2011 at 8:58 pmThere’s no problem conforming files. Premiere randomly stops responding. Nothing happens again- I click on a clip it doesn’t load in the viewer, I try to select a clip on the timeline but it doesn’t select. I can move the mouse but I can’t access anything in the project window, the viewer, the timeline, etc.
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Jeff Brown
September 21, 2011 at 10:20 pm2 guesses:
What is your graphics card?
What is your anti-virus software?-Jeff
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Ramesh Jai
September 21, 2011 at 10:29 pm2 x Quadro 4000, Redrocket, GT8500
No anti-virus (MacOSX 🙂 -
Danny Nieder
September 22, 2011 at 2:36 pmA guess – is this happening when you are clicking on a clip that has a GPU accelerated effect applied to it? (Such as a simple dissolve, for example) This just started to happen to me, and I get the same symptoms you are describing.
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Ramesh Jai
September 23, 2011 at 1:17 amHi Danny, in my case it’s random. It sorts itself when I quit and then relaunch Premiere.
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