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Activity Forums Adobe Premiere Pro Premiere 5.5.1 stops responding

  • Premiere 5.5.1 stops responding

    Posted by Ramesh Jai on September 20, 2011 at 11:53 pm

    MacOSX 10.6.8
    PPro5.5.1
    32GB RAM

    Seq. setting HD720P 50, Rendering Pro Res HQ

    My problem: All of a sudden Premier just stops responding. The mouse (and the cursor) still move around but I can’t access any file in the timeline or viewer window. i can’t play any clip or do anything…except move the mouse around.

    What’s happening here?

    Thanks

    Ramesh Jai replied 14 years, 7 months ago 5 Members · 9 Replies
  • 9 Replies
  • Brian Thomas

    September 21, 2011 at 6:25 am

    Just a wild guess: the peak file isn’t being generated when this happens?

    PP 5.5.0, FCP 7.0.3 iMac 24 3.06 4GB OSX 10.7 MBP 17″, 2.3 GHz 8GB. Near Geneva, Switzerland

  • Ramesh Jai

    September 21, 2011 at 2:16 pm

    Sorry Brian. I am in the process of jumping ship to Premiere from FCP and just trying it out. I do not know what ‘Peak File’ is. Could you please describe how I can ascertain that? Thanks

    More about the workflow: Shot in 5D. Converted to ProRes HQ. Using Blackmagic 720P50 setup. Generating render files as ProRes HQ.

  • Brian Thomas

    September 21, 2011 at 3:26 pm

    Hi Ramesh,

    ” jumping ship to Premiere from FCP ” – exactly what I started doing a month or so ago but as I’m retired and only making multi camcorder videos of local amateur shows, concerts etc I’m probably not going at the same pace as you! 🙂

    I’m sure others could explain this more eloquently and scientifically than I but when you import media PPro goes through a “conforming” process (I recall from years ago that Premiere Elements does something similar) which I believe mainly concerns the audio. (Through observation I notice that the audio waveform appears in chunks at the same time as the message is displayed in the bottom right hand corner of the screen). This one-time process of creating the “peak file” seems to be pretty intense and often I’ve had the impression that that PPro has become unresponsive. With my typically 60-90 minute clips I just go and make myself a cup of tea and all is back to normal by the time it’s brewed.

    Of course this might not be what’s happening to you – as I said, it’s just a wild guess.

    PP 5.5.0, FCP 7.0.3 iMac 24 3.06 4GB OSX 10.7 MBP 17″, 2.3 GHz 8GB. Near Geneva, Switzerland

  • Chris Buttacoli

    September 21, 2011 at 8:07 pm

    Those conforming files are generated when you first import new footage. If you have been editing for a while and suddenly PPro has become unresponsive, obviously it isn’t the peak generation.

    Any other information about what you were doing when the program froze up?

  • Ramesh Jai

    September 21, 2011 at 8:58 pm

    There’s no problem conforming files. Premiere randomly stops responding. Nothing happens again- I click on a clip it doesn’t load in the viewer, I try to select a clip on the timeline but it doesn’t select. I can move the mouse but I can’t access anything in the project window, the viewer, the timeline, etc.

  • Jeff Brown

    September 21, 2011 at 10:20 pm

    2 guesses:
    What is your graphics card?
    What is your anti-virus software?

    -Jeff

  • Ramesh Jai

    September 21, 2011 at 10:29 pm

    2 x Quadro 4000, Redrocket, GT8500
    No anti-virus (MacOSX 🙂

  • Danny Nieder

    September 22, 2011 at 2:36 pm

    A guess – is this happening when you are clicking on a clip that has a GPU accelerated effect applied to it? (Such as a simple dissolve, for example) This just started to happen to me, and I get the same symptoms you are describing.

  • Ramesh Jai

    September 23, 2011 at 1:17 am

    Hi Danny, in my case it’s random. It sorts itself when I quit and then relaunch Premiere.

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