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Activity Forums Adobe Premiere Pro Premier CS5.5 sound playback stuttering, dropping out

  • Premier CS5.5 sound playback stuttering, dropping out

    Posted by Justin Mettam on February 3, 2012 at 9:45 pm

    MacBook Pro
    Processor: 2.2 GHz i7
    OS: Lion 10.7
    Memory: 4GB

    Ever since I installed Premiere CS5 I have had problems with my audio stuttering/spitting and dropping out.
    note: The video sequence plays back fine.

    I am not using any special audio card.

    Any suggestions ?

    ps… I am new to Premiere so I haven’t set up anything special with my preferences.

    Justin Mettam replied 14 years, 3 months ago 2 Members · 3 Replies
  • 3 Replies
  • Angelo Lorenzo

    February 4, 2012 at 7:59 am

    Could possibly be a bad ingest. Premiere conforms all audio to a media cache for editing.

    In Premiere, go to Edit > Preferences > Media and look at the first folder listed under “Media Cache Files” and clear this folder out. All cache files will be forced to regenerate when the projects are re-open.

  • Justin Mettam

    February 5, 2012 at 11:37 pm

    Thanks for replying Angelo.
    I cleared out the “Media Cache Files” (at least I pressed the button to clear out the cache). I also navigated to the place where the media cache files are kept, but nothing was there. Maybe ‘Lion OS’ hides these files from my view, Do you know ?

    It is very strange because I know the .mov file has good audio. Because I can play it in iPhoto.
    Other .mov files shot with the same device import and play fine, its just a few that don’t.

    I do think it has something to do with a cache file somewhere. I can’t seem to see these cached files.
    Is there a setting in my Finder that hides them from my view, much like the PC does ?
    Are there any tricks so I can see explicitly where this exact cache files is kept. Or can I make it not cache just for a test ?

  • Justin Mettam

    February 6, 2012 at 12:11 am

    Ok This is what I have discovered.

    The problem was, I was trimming some of the footage in iPhoto before importing into Premier.

    Even though all of the .mov files where created with the same device some of them where edited/trimmed in iPhoto. These trimmed files are the ones giving me problems. So fortunately Mac let’s me source the original files, and it is these original files I need to use and then retrim them in Premiere.

    I sure hope this information can save others from frustration..

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