Pre Pro Scratch disk write protected or unavailable????

[Don Cobble]

Thanks

PC
I7 2.8 Ghz 8GB Ram
Win 7 Pro 64bit OS
PNY Quadro 4000

3-4 TB HD
Vegas 10 32bit & Vegas 10 64Bit & Adobe Production Premium CS5.5

Camera
Sony EX1 shoot in 1920×1080 30P

[Ninetto Makavejev]

I believe this is a windows 7 permissions issue.

Sometimes Windows 7 will create folders that are automatically “write-protected”. This problem also pops up if your scratch disk is the root of the drive, and not in a sub-folder.

Try either checking the permissions of the folder you are using or create a new folder. I assume your scratch drive is an internal and not an external drive, because for external drives such as USB this bug is even more common.

good luck, ninetto

[Kris Merkel]

I am having the same issue on my Mac. When I open a project , Premiere Pro promts me about my scratch disk being locked or unavailable and moving my media files to a folder in my documents. When I click OK and then look at the media Browser I see that PP has created another drive with the same name plus the #1 and all of my media is unavailable from the original drive.

I have opened Bridge, AE, PS ect and this is only happening in PP. I am sure it is something I am setting wrong in the prefs but it is driving me up the wall that every time I close out of a project I cannot re-open it without jumping through hoops.

MBP
LaCie thunderbolt 1TB
CalDigit 1TB FW800
BMD Ultrastudio3D
OSX lion

[Dave Plantz]

I too am having the same problem on my Mac with Premiere Pro 5.5. I’ve tried setting scratch to both an external lacie and an internal spot. Both get the “write protected / unavailable” error.

Any ideas? Thanks!

iMac 2011
Premiere 5.5
External Lacie 1TB Firewire
OSX Lion

[Darva Campbell]

I’m having the same problem. I’m running Snow Leopard on a Mac Pro – 12 Core, 16 gig. My projects and files are all on an external 2 TB hard drive — with 1.8 TB of space still free.

I’ve edited the same trailer several times tonight — I’ve been up all night working on it — and each time the program quits after several hours of work is done, and when I try to reopen I get the same screen: Scratch Disk Write Protected or Unavailable. It asks if I want to go ahead and open the file and put the scratch files in my document folder.

I can open the file this way, but when I export the video the audio track is just white noise.

I’ve deleted the media cache from inside Premiere. I can’t FIND the media cache from my finder, though I looked for it for about two hours.

I’ve also deleted the rendering files.

The “auto save” files are also affected, so I can’t just revert to them to solve the problem.

I’ve been looking on help boards all night while my project loads and reloads . . . any suggestions?

Does anyone know a way to “rehook up” the audio files that were transferred to my document folder to the original folder so I can use the footage I edited?

Any help would be greatly appreciated.

[Howard Mills]

It seems like I’m not the only one with this “scratch disk” issue! For me, this all started in the past two weeks. This is very frustrating, because now I can’t access none of my projects.

HELP!

Mac Pro
|Two 3.0GHz Quad-Core Intel Xeon
|Boot Camp
|Win XP Pro SP3
|6GB DDR2 6400 800MHZ
|320GB 7200-rpm Serial ATA
|Three 1TB 7200-rpm Serial ATA
|One 1TB GMAX External Storage
|Two 2408WFP 24-inch Flat Panel Monitors
|Blackmagic Intensity Pro – HDMI capture card
|Adobe Creative Suite Production Premium CS3
|Boris Blue
|Boris FX
|Boris Graffiti
|2-Sony HVR-V1U
|Canon XL1(phased out)
|1-Lowell RIFA PRO88 Kit
|JVC-BR- DV3000

[Darva Campbell]

Clearing the media cache and emptying the render files seems to have solved the problem for me. I do it every time I quit now.

[Seth Goldin]

I have a fix! I can’t isolate the fix with 100% certainty, because I tried a few things at once, but I’m still pretty confident I know which one of the things I did was the defining factor.

Background: I’m running CS 5.5 on OS X Lion.

The fix: I noticed that a coworker had named the .prproj file something wacky that included the ‘/’ character in the filename. I edited the name of the .prproj file so that it didn’t contain that character anymore. That’s it!

Probably irrelevant:

• I made sure that my external disk, where my scratch folders are, had permissions set to ‘Read & Write’.
• I cleared the Media Cache.
• I deleted all the render files in my sequence.

Hope this helps.

[Scott Gayer]

Hey ya’ll.

I have the same specs as many of the mac users on this thread. Any more resolution on this issue. I tried the recommendations on the last post but it wasn’t very helpful. I use a lot of underscores “_” in my file naming. Would that bring up the same problem as as “/” ? I tried taking them all out, but that didn’t work either. I just keep getting the same error that my folders are write protected, even after I have double checked the read/write permissions on them. Thanks so much for listening again?

[Robert A. jonas]

Oh my, I’m having the same problem. I’m on an 8-core MacPro, running Premier Pro on the latest Lion, 10.7.3. I’m connected to a MaxxDigital RAID5 tower via an R380 ATTO card. My scratch disks have been on the RAID5 tower. About a week ago I used some CoreMelt plug-ins on PP and experienced a crash. Then another and another. Couldn’t fix it and finally had to do a complete Erase and Install. Call it horrible or call it Spring Cleaning to the Max, from the Maxx. (Be careful of CoreMelt!). I’m finally up and running but every time I open a PP project I get this message, “scratch disk write protected or unavailable.” I’ve checked to see that the RAID5 is Read and Write and I don’t use dashes, underlines or slashes in my titles. What’s going on? I’m in the middle of a project. Help!