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Pr CS 5.5 not playing timeline or clips
Yesterday, everything was fine. Today, the project loads, but the sequence or clips don’t play at all. I’ve tried trashing plists, media caches, copying/pasting into fresh sequence … no dice. Checked media disc by loading FCP project, and that’s okay. Using a MacPro 8-core running Lion. Media on GTech. DVCProHD 72024 files. Looks like the app itself is unresponsive, since this project isn’t the only one with a dead timeline. What to do?
MaK
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6 Replies
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I wonder if trashing the preferences might help?
It definitely sounds as if the application has become a bit wonky based on what you’re saying you’ve done to troubleshoot.
Re-installing just Premiere Pro may be something you want to try if that doesn’t work.
TimK,
Director, Consultant
Kolb Productions,Adobe Certified Instructor
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Sounds familiar. See if the info in this article helps: https://helpx.adobe.com/premiere-pro/kb/playback-stops-loops-soundbooth-premiere.html
Kevin Monahan
Sr. Content and Community Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
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No, Kevin. What happens is Pr launches but won’t play a sequence or clip. At all. I can scrub and see the video, but there is no audio. I’ve uninstalled and reinstalled from disc, in addition to the earlier measures above. This renders Pr useless as an NLE. And before it comes up, I don’t have the funds for CS6; I just want to run the one I’ve already paid for.
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Since you’ve uninstalled and reinstalled, and your clips are a standard codec, I would suspect your media drive. Can you copy some of the clips to a different hard drive and see how Premiere Pro behaves?
Kevin Monahan
Sr. Content and Community Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter! -
Sorry, Kevin; again, nope. I mentioned in the first post that I’d loaded an FCP project from the same drive with no issue. Not the media drive, it’s Pr for sure. This is a dual-boot 8-core MP, and FCP is on Snow Leopard, while Pr is on a separate Lion disc. Adobe Ps CS5 runs fine on both OSs.
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Apparently this is a fairly common issue on Intel Macs equipped with Harmon-Kardon Soundsticks I audio monitors. The speakers work fine on all other apps. But it appears PrCS5.5 has some sort of USB driver conflict with the monitors (which are connected via USB), especially under OS10.7. In my case, it occurred on every launch of Pr. HK makes no new drivers for the first generation of their SS product. It seems there is some latch in Pr preferences that is not reset but the issue can be temporarily remedied by manually resetting the AUDIO HARDWARE parameter to BUILT-IN OUTPUT (Apple default). The timeline resumes activity, playing audio through the tinny Mac speaker. I was able to manually toggle the hardware back to SS and get full function back for the duration of the session. I have to do this quick reset upon a new launch after quitting Pr. Try this before going through the laborious and possibly futile routine of reinstalling PR or the OS.
MaK
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