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Activity Forums Adobe Premiere Pro PProCC2015 not seeing USB 3 RAID in Media Browser (Mac)

  • Andrew Kimery

    July 31, 2015 at 10:08 pm

    [Oliver Peters] “It’s brand new and was formatted about a week ago under 10.10.4. “

    You formatted it using Disk Utility or the included OWC utility? I ran into the exact same problem a year ago and the solution was to reformat it using Disk Utility. Submitted a bug report, posted on the COW (Kevin from Adobe said it was a known issue) and on Adobe’s forums. Bummer that it’s still an issue.

  • Oliver Peters

    July 31, 2015 at 11:22 pm

    [Andrew Kimery] “You formatted it using Disk Utility or the included OWC utility? I ran into the exact same problem a year ago and the solution was to reformat it using Disk Utility.”

    It’s not mine personally, but at a facility I work at a lot. I did their upgrade and in checking back, I realized the array came performed from OWC. So yes, I guess I need to repartition it using Disk Utility. Argh.

    – Oliver

    Oliver Peters Post Production Services, LLC
    Orlando, FL
    http://www.oliverpeters.com

  • Andrew Kimery

    August 1, 2015 at 1:57 am

    [Oliver Peters] “So yes, I guess I need to repartition it using Disk Utility. Argh.”

    Really annoying bug and it drove me nuts until I figured out what was going on. Thankfully I noticed it right off the bat so I nuking it with Disk Utility wasn’t a problem.

  • Alex Udell

    August 11, 2015 at 5:22 pm

    Guys…

    looks like this might be solved…

    read link below

    https://forums.creativecow.net/readpost/3/968788

    Alex

  • Oliver Peters

    August 14, 2015 at 3:39 pm

    [Alex Udell] “looks like this might be solved…”

    Yes, this app did indeed fix the issue. Anyone else with a similar issue needs to contact the drive maker’s tech support for a similar solution. Evidently custom drive icons (maybe not all, but I don’t know) cause problems with Adobe Premiere Pro’s Media Browser. Removing custom icons – they have to be removed, not simply replaced with a generic icon – fixes the problem.

    – Oliver

    Oliver Peters Post Production Services, LLC
    Orlando, FL
    http://www.oliverpeters.com

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