PPro fails to play unless I reboot

[Jeff Greenberg]

I don’t think this is a Premiere Pro issue…directly.

This feels like something with your video card – that it’s not passing the information after a sleep. You might want to try repairing permissions / checking the HD for damage. Also you might want to toss the Premiere Pro prefs…

Best,

Jeff G

Certified Master Trainer | Adobe, Apple, Avid
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[Alejandro Castro]

Hi, this is my first time here on the creative cow forums. I have found many solutions in the past and now I find myself having the exact same problem as Robert. So I decided to create my account!

I have the same computer, the same PPro version and the same problem. After awakening PPro wont play. It a real drag to have to shut it down and start over, specially when you have a big project going on.

I tried something different once besides closing Premiere and rebooting the Mac, I opened the “Process Viewer” or “Task Manager” or whatever name it has (I have it on spanish because I’m from Uruguay so it’s “Monitor de Actividad”) and I ended a process related to PPro, randomly, some of those few resources takers, and PPro started to play again!! Sadly it stoped working later, but maybe somebody can go further and find out a solution knowing this.

My actual solution to the issue is trying to not let the macbook fell asleep.

(SORRY FOR THE WEIRD ENLGISH TYPING!! remember I’m from Uruguay)

[Alejandro Castro]

So, it happened again and I tried what I said. I opened the process manager and looked for an Adobe related process tu shut down. I found two processes named “Adobe QT32 Server” (maybe there was another one but I didn’t see it). I ended one of those and PPro started to play again.

Don’t know why, but it did.

I hope it doesn’t stop working now, I remember the first time I did this, it stoped after a while..

Hope this is helpful!!

[Alejandro Castro]

Hi again, this is just an update.. I found another way to make Premiere to keep working after sleeping the MacbookPro.
I just unplugged the headphones from the… audio out jack, and plugged it in again.
You may have noticed that the MacbookPro takes a little time to change the audio drivers or SOMETHING when plugging something to the audio out jack.

Hope this helps better than my last reply.

I don’t know if it’s called “audio out jack”, but I’m sure you understand what I mean.

Saludos!!