PPro CS4 & Beyond Trust

[Lance Bachelder]

Gotta love IT Depts. IT did the same thing on my last series but they had to give it back – we had to have Admin Priv in all edit bays – they hated that but had no choice since we kinda did need to deliver shows etc.

Lance Bachelder
Writer, Editor, Director
Irvine, California

[Petros Kolyvas]

I’m out of my element here – but we run CS5 in three edit bays with all users (except myself) on non-admin OS X accounts without issue. Is this a Windows-only concern? I ask because we’re seriously considering a migration away from OS X over the course of the next year. It wouldn’t be a deal killer but something to weigh in our decision-making process.

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There is no intuitive interface, not even the nipple. It’s all learned. – Bruce Ediger

[Michael Mohr]

Thanks for the replys. I’m hoping they give up and grant admin rights but we’ve been dealing with this for over a year now as the deadline loomed for admin rights removal and they keep requiring more “testing”.

Petros, this is on a windows machine. My main system is a 64 bit Win 7 monster machine running CS 5.5 that they don’t get to touch. This is on my company issued laptop that I use while on location for smaller jobs. We are still in 32 bit XP land on this with win 7 another year away. Hence the reason for running CS 4.

[Todd Kopriva]

You do need to run the program as administrator on Windows.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Michael Mohr]

Todd,

I know this… you know this… but my IT department seems to think that they can make it do it just so they don’t have to give anyone admin rights. If you could please explain to me so I can explain to them why PPro won’t work without admin rights I would be most grateful. Or better yet, is there someone they could speak with? They seem to not want to listen to me because what would I know, I’m just “that video guy”….. 🙂

[Todd Kopriva]

The program needs to be able to make changes to several files as part of its normal operation, and running as administrator is the only way to reliably enable this.

It simply won’t work otherwise. There’s no ambiguity about this.

If your IT department won’t accept a member of the Premiere Pro team (me) saying this, then I don’t know what else to tell you.

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Michael Mohr]

Todd,

Well I hope so but you never know. I’ll show them this and see what happens. Either that or I’ll let them keep trying until they admit they can’t do it.

[Michael Mohr]

Well I finally received “the solution”. My IT departemtn granted me full admin rights because they could not figure out how to make this work without them. We were close but they decided they had spent too much time on this and had to cut the project loose. The one thing they do that is still screwing me up is that they redirect eerything to a network located My Documents folder. They don’t want to have anything being loaded into the local My Documents folder which Premiere Pro does for virus security reasons. I figured I’d give them a couple weeks to simmer down before I approach getting that changed too. At least I can use the software when I’m connected to our network. If anyone knows of a work around the MY Documents question feel free to chime in, otherwise thanks for all the help.