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PPro 1.5.1 freezing – no messages
I have a problem with Premiere Pro 1.5.1 freezing regularly now. I found a troubleshooting FAQ that gave explicit detail in how to remove, clean up, and reinstall PP in case there was a problem. It also detailed a long list of troubleshooting processes. https://kb.adobe.com/selfservice/viewContent.do?externalId=kb402174
I’ve done virtually everything in this document, including completely removing PP 1.5.1 and installing it fresh.
Tonight, if I turn the project window into thumbnails, and make the thumbnails LARGE, only a fraction of the clips refresh, and the second mouse click leaves PP with no response. The mouse moves, and you can use CTRL-ALT-DELETE to kill the app, but that’s all.
It also seems if I edit video with still frames the system regularly locks up.
I have a Dell Inspiron 9400 laptop with 2GB RAM and a 100Gb 7200rpm drive. I also use an external Firewire or USB 7200rpm hard drive. It has a dual 1.83Ghz processor (basically like 3.6Ghz). Regularly defrag both the internal and external drives. I’m capturing HDV video over firewire from a Sony hvr-z1u. I edit in both HDV and NTSC standard formats. BOTH are locking up Premiere. I’m using 1080i drop frame with 48khz audio, or 720×480 standard def with 48khz audio.
Tonight I had a project with about 2 dozen HDV clips and nothing on the timeline. I changed the project window to thumbnails, and then set the thumbnails to large. Premiere redisplayed about 10 clips, the rest showed blank. When I tried to play a clip nothing happened, then all of Premiere stopped responding.
I’ve even run the built-in extensive Dell diagnostics with no failed tests.
Suggestions?
Franklin “Hawkeye” Poole
