PP CS6 not getting XDCAM-XE timecode

[Dave Fleming]

Drag-and-drop would be my guess as to what happened. Did you lose any audio tracks as well? Were 4 recorded?

[Tom Lennon]

Audio is just fine, it’s just the timecode that doesn’t show up until we go thru the extra step of “import” in Content Browser

[Tom Lennon]

just following up on this with continued wierdness –

-as a test, shooter sent some clips from this shoot via ftp in a .zip.

-wherever that is unzipped to, the files are fine. Content Browser reads them instantly, PPro imports them with TC

-but, anytime those files are copied to another folder/drive, ContentBrowser doesn’t see them & PPro sees them with no TC (and a spanned clip is only seen as the first part, not the entire span)

What’s interesting and/or disturbing, is that the 2 XMLs in the BPAV root are getting rewritten in the copy process. Cueup & Mediapro become truncated, cutting off before “content”. Not sure what is changing this, and when we tried to manually save the proper XML data using Notepad++, either ContentBrowser or PPro cuts off the XML again. Or at least something is….

Should have noted above, most of this is being done on 4 different Win7 boxes running CS6 (and one with CC), but had the same “no timecode” issue on a Mac with CS6

[Ben Finkel]

I still have the original card, so I did a little experiment and seem to have duplicated your results. Using Finder on a Mac, I transferred the BPAV folder from the card to a folder called Mac on a FAT32 formatted drive. Then on a Windows 7 machine using the file explorer, I did the same thing to a folder called Windows on the same drive. The original card and the Mac transfer are 6,454,921,080 bytes while the Windows transfer is only 6,454,918,310 bytes. On both a Mac and a PC, the original card and the Mac transfer work perfectly fine in Content Browser while the Windows transfer does not. An EX icon is shown for the folder, but no clips appear. It has only happened with footage from a PMW-350 not a PMW-EX3. Why would Windows be changing the files? Below is the content of the XML files. Hopefully someone can chime in with an answer.

[Tony Bacon]

I’ve encountered this issue as well: Material shot in the field was Sony XDCam EX, all copied using MacBooks. I’m working with the latest version of Premiere Pro CC 2014 (ver 8.1.0 81). Copied all the material on to a media array, then used the Media Browser to import the footage into the project. It all shows up and plays back perfectly, with the exception of the timecode which is all reset to zeros.

I’m assuming this must be an issue effecting a small number of uses, as otherwise this seams like a showstopper of a bug. I’m a recent transfer to PP after cutting on media composer for decades, so I’m less savvy with troubleshooting. Tom, earlier in the thread you mentioned correcting the TC issue via importing. Could you explain your solution?

I’m on Mac OX 10.9.5 on a quad core vader-can MacPro 2013 w/ 32BG ram.

Thanks to anyone who can help!

[Ben Finkel]

I think we may be having different problems. We can only recreate the problem on Windows machines and the problem is definitely cause by the changes being made to the two XML files in the BPAV folder, CUEUP.XML and MEDIAPRO.XML. We can’t figure out why dragging and dropping the BPAV folder to another drive would cause the files to be edited, but something is happening to them as you can see in my post above. You are copying the entire BPAV folder over, not just some files in the folder, right? In our situation, importing in the Sony program called Content Browser, not in Premiere Pro, was able to remedy the situation. It is not a free program, but Sony Catalyst is. I don’t know if that does what you need though.