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PP CS3 Crashes on Start-Up
Hi all,
Using PP CS3 on a Mac Pro OS 10.5+ I’ve been using Premiere on this system in this config for over a year now.
Upon starting Premiere, I get the splash screen and all the components appear to load up.
When the main window is supposed to open and the “New Project/Recent Projects” box should appear, PP crashes and I get the dreaded “Premiere has quit unexpectedly” dialog, along with the opportunity to send a report to Apple (but not to Adobe, alas).
Any ideas?
Here’s what I’ve tried:
1). Renamed the preference folders and re-started Premiere, no good.
2). De-fragged the hard drive, no dice.Left on my To-Do list:
1). Update my video card drivers (ATI Radeon 1900X).
2). Uninstall and re-install Quicktime (prehaps to an earlier version?)
3). Upgrade to CS4 😉Any help would be appreciated! Thanks
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3 Replies
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Mike,
I’m having this exact problem on my workstation… Did you ever get this resolved?PP CS3 crashes after the load up screen comes up and it looks like its about to open… Running out of options.
Thanks
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Taylor,
It was a corruption of my permissions. It occurred the day I updated to Quicktime 7.6.
I tried re-naming my preference folders, throwing out my preference folders, and re-loading CS3; but it didn’t help. As long as QT 7.6 was on my system, Premiere CS3 wouldn’t run.
We had to re-load the system software, re-load Adobe CS3 and update everything (except Quicktime, which I’ve left at version 7.5.5). I won’t update it.
Hope it helps. Love to hear if anyone else had the same issue.
Mike
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Mike,
Thanks for the response. Funny, I got off the phone with Adobe yesterday and we reached the same conclusion – corruption of permissions.Just created a new Admin user and CS3 worked fine. I hadn’t narrowed it down as far as a Quicktime update, although that might have been what did it.
Glad it’s resolved. Hope others see this that may be having the same problem.
Taylor
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