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Activity Forums Sony Cameras Please Help Me..Error Media Needs To Be Restore

  • Akbar Ukani

    June 16, 2009 at 4:16 am

    Well I figured they will run some diagnostics on the card for free…I figured it is worth the risk since they actually specialize in data recovery and most importantly do it for free….they’ll charge me only if they find some data….I am assuming it will be somewhere around $800-$1000…..If you ask me its going to take them actually splitting the card open and retrieving the information…right now I could care less about saving the card

  • Michael Palmer

    June 16, 2009 at 4:21 pm

    I just want to point out that if the lock is LOCKED on the SDHC card then it can’t be restored. You must allow the card to be written to to restore the media.

    Restoring the media is safe, it won’t erase any of the clips.

    I make a habit of locking my cards when I remove them from the camera/adapter.

    Good Luck
    Michael Palmer

  • Akbar Ukani

    June 16, 2009 at 10:30 pm

    I don’t think the card was locked…I wish it were that easy….besides the xdcams show a “lock” symbol when you insert a locked card in order to record (sdhc or solid state)….I have made up my mind..I am doing away with this SDHC thing…Sandisk sdhc cards are down the garbage (since i bought them off amazon…likely bad cards) and I am keeping the two transcend cards which I bought from newegg as backups..

    Sandisk 8Gb SxS cards are going out a little cheap…I still need to research the cards….but the cost is certainly justified….I really don’t need the stress with the SDHC adapters and cards taking a dump on me during a shoot…More important things to worry about during a shoot instead of that..

    Anyhow I thought this data recovery service is everywhere…Found a few in the atlanta downtown area..Will be going there tomorrow to drop off the card

  • Michael Palmer

    June 21, 2009 at 3:31 pm

    Please add your camera info to the link

    https://forums.creativecow.net/readpost/142/865340

    Good Luck
    Michael Palmer

  • Akbar Ukani

    August 29, 2009 at 6:51 pm

    Well…I finally got it..The Data Recovery Services was able to retrieve all 16GB of data from the corrupted Card….of course I had a ancy customer breathing on my neck, but what a relief….thats the last of SDHC cards I am ever going to use….the 2 Transcend ones I have are only for backup purposes….I am happy spending 200 bucks or so on Sandisk SxS cards…atleast I have the peace of mind when recording a shoot…..Thank you guys for all your help…oh by the way, the I/O controller on the card took a dump and it never could completely write the metadata to the Table of Contents on the card…..Thanks guys for all the positive comments…Much appreciated =)

    Akbar

  • Craig Seeman

    August 29, 2009 at 10:45 pm

    [Akbar Ukani] “the I/O controller on the card took a dump and it never could completely write the metadata to the Table of Contents on the card”

    I’ve heard that happening to an SxS card too. That’s rare though (as what happened to you with SDHC). With SxS I understand Sony took the responsibility to rescue the files and then replaced the card.

    Generally good SDHC cards are reliable. JVC is using them in the HM cameras. Many pro Photogs use them.

  • Christian Forster

    December 4, 2009 at 9:42 pm

    Hi there,

    I have a similar issue:
    Camera: Sony EX1
    Card:SanDisk Video HD class 4 16GB with card adapter

    I had worked with that card before, and everything was fine, but today – while on a very important shoot – I suddenly got the message: “media error – media needs to be restored” while I was filming a clip. I had filmed about 20 mins of footage before, and had already looked at it in the media mode. It was all fine. But then, I think I touched the San Disk card while filming, the camera lost touch of the card while writing? (I cannot close the slot protection cap when filming with those SD cards, so the cap pressed against the card at one stage, just when it happened).
    I wasn’t able to go on writing on that card.
    If I insert the card into the camera again, it says “media needs to be restored”.
    But if I accept, don’t I erase all my data?
    Is restoring safe? Isn’t that what you use to delete all data?
    Are there any SD cards and adapters that still let you close the slot protection slide cap?

    I am a little confused and since this is just about the most important material I’ve ever shot, I would very much appreciate your advice. Thanks in advance!

    Chris

  • Christian Forster

    December 4, 2009 at 10:02 pm

    In the meantime I inserted the SD card into a USB card reader. I was able to transfer the BPAV onto my hard drive. However, when I try to open the material with XDCAM clip browser, I get the following message:
    “The folder contains some incomplete clips. Please copy all the files in the (BPAV) folder under the selected folder to SxS card and execute salvage operation on the recording equipment”.
    So does that mean I should accept “media restore” on the camera?

  • Martin Phillips

    December 4, 2009 at 10:34 pm

    Hi Christian – sorry to hear about your problem – sounds like you should be ok though.

    You should be able to access your clips using XDCAM Transfer – you might have to navigate through the BPAV folders to the mp4 files and once it sees these, you should be able to access the clips. It worked for me, Also I found that a corrupted clip would play until two thirds way through then gave the spinning beach ball. On restarting XDCAM Transfer and positioning an OUT marker a few secs before this, I was able to salvage the good part of the corrupted clip.

    Hope this helps – it should get the files into a format readable by FCP, if not restoring the BPAV structure.

    Martin

  • Christian Forster

    December 5, 2009 at 11:07 am

    I did that and it works.
    Thanks, Martin!
    Chris

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