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Activity Forums Adobe Encore DVD Playback issues (codecs) for Win XP

  • Playback issues (codecs) for Win XP

    Posted by Pawel Kuncewicz on March 20, 2013 at 4:24 pm

    Hi All!
    Thanks in advance for any support on this.

    I have been producing company DVDs and got feedback from a lot of office folk how they cannot play the content (WMP, missing codecs) and they had to take the material home to run on their own laptops.

    I have the doubtful pleasure of working with people on *raw* XP/Windows media player environment with no privileges of downloading any external software, so suggestion such as ‘go download VLC’ is out of line unfortunatelly. I was wondering – Could this be an issue of rendering the files in a different way/using different codecs?

    Is there any way how I can fix this or is there no chance of getting it to run at all in the office environment?

    As far as I remember I exported the projects into MPEG-2 PAL (I’m based in the UK). I’ve rendered from After Effects Cs5.5 and authored in Encore cs5.5

    Eric Pautsch replied 13 years, 2 months ago 3 Members · 3 Replies
  • 3 Replies
  • Stan Jones

    March 20, 2013 at 7:52 pm

    You created a DVD. XP (and most other?) WinOS does not provide a DVD decoder. If you must go to DVD, that is the problem. If you don’t have to go to DVD, you can create a flash export, then they play that like a web page.

    Stan Jones

  • Pawel Kuncewicz

    March 20, 2013 at 9:45 pm

    Hi Stan, thanks for the reply!

    As far as I know 7 and 8 have built in codecs which allow a default version of windows media player to play a dvd with no bother, it’s the xp that bugs me.

    So my question then is – is there a different way to create a dvd (has to be dvd output) using a different setup?

    Many thanks,
    P

  • Eric Pautsch

    March 22, 2013 at 3:16 am

    There’s nothing that can be done on the authoring side of things.

    DVD isn’t the best platform in these situations unfortunately

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