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Activity Forums Boris FX Particle Illusion PI 3.0.4.3 update error

  • PI 3.0.4.3 update error

    Posted by Ann Ari on June 12, 2013 at 6:40 am

    Hi,

    It seems like old days sending e-mail is not possible, Wonder share forum invalid, therefore, using this forum.

    Today while using PI 3 I got following update
    Particleillusion3.0.9
    ParticleView3.3.0
    pIllusionRender3.0.8

    When I clicked to update I got Auto update Error for all three files Bad zip Item 65536.

    I wonder what I am suppose to do to resolve this?

    Thank you.

    *** I wonder if you ***

    Graham Bernard replied 12 years, 11 months ago 3 Members · 6 Replies
  • 6 Replies
  • Graham Bernard

    June 19, 2013 at 9:47 pm

    Yup, same here…..

    Video Content Creator and Potter
    PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
    Cameras: Canon XF300 + PowerShot SX50HS Bridge

  • Alan Lorence

    June 19, 2013 at 9:58 pm

    I guess I don’t get emails from the COW anymore, so my replies will be slow…

    This is expected. You have to download the update from the GenArts support pages for pI.
    https://www.genarts.com/support/downloads/particleillusion/standalone

    Alan.

    ………………..
    Alan Lorence
    Product Manager
    GenArts, Inc.
    http://www.genarts.com
    http://www.wondertouch.com

  • Ann Ari

    June 20, 2013 at 12:07 am

    Hi Alan Lorence,

    Thank you for the clarification and the link. I will try to update from GenArts support pages. It seems, sending direct e-mail to you is not possible any more?

    Thank you

    *** I wonder if you ***

  • Ann Ari

    June 20, 2013 at 12:09 am

    Hi,

    Please read Alan Lorence reply.

    Thank you

    *** I wonder if you ***

  • Ann Ari

    June 20, 2013 at 12:21 am

    Hi Alan Lorence,

    I checked the url link on GenArts it says “The installer below is the particleIllusion standalone for Windows.”

    There is a difference between installer and updater. Is it ok to use installer I wonder if it won’t create any problem to my present PI 3 program?

    Thank you

    *** I wonder if you ***

  • Graham Bernard

    June 20, 2013 at 6:22 am

    Alan – Will this latest Standalone Installer give me an update to the SONY Vegas Pro12 Plug too?

    Cheers

    Grazie

    Video Content Creator and Potter
    PC 7 64-bit 16gb * Intel® Core™i7-2600k Quad Core 3.40GHz * 2GB NVIDIA GEFORCE GTX 560 Ti
    Cameras: Canon XF300 + PowerShot SX50HS Bridge

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