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Photoshop won’t open files or Create them…
So, first of all I want to say that I have a completely legit version of Photoshop CS and have never had any problems with it, until recently…
With no recollection of what I may have added to my system but certainly possible that I installed something, my photoshop is not opening files or allowing me to create a new one. Not very useful is it?
the prompt that comes up says… “Could not complete your request because of a program error.”
I tried re-installing today, and I just re-installed Photoshop because the other aps seem to be working fine.
I also tried to boot it under a new user account… same prompt.
Anyone have any ideas of what to try?
fen
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1 Reply
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Chris,
Are you using Mac or PC.If Mac, then check this out: https://www.adobe.com/support/techdocs/331627.html
If PC, then uninstall Photoshop CS completely. Along with that, delete all references to Photoshop in C:\Program Files\Adobe.
After that, delete all references to the application this area:
“C:\Documents and Settings\%USER%\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings”
If you don’t see that folder, enable viewing ‘hidden files’ and folders.
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