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  • Photoshop wont open

    Posted by Martin Sterling on May 27, 2006 at 7:37 pm

    I recently tried dragging a rather large photo (3000×2000 or somethinig like that) onto the photoshop icon to open and it wouldnt open, The programm began to start up and then got hung up on reading preferences. It kept on doing that everytime I tried to open it after that. I wanted to know what could be wrong with it. I rebooted, did a repair permisions, still no luck, Any ideas?

    G5 Dual 2.0 GHz processor, OSX.3.9

    Martin Sterling replied 19 years, 11 months ago 2 Members · 6 Replies
  • 6 Replies
  • Simon Carlson-thies

    May 30, 2006 at 1:27 am

    Are you only having the problem when dragging the image onto the icon?

    If so then just open it up with the open command in Photoshop… if that doesn’t work try opening it in Preview and see if that works… if so then try resaving in the same format if you can if not.. try reloading the image onto your computer.

    Simon Carlson-Thies,
    Digital Light Graphics And Animation

  • Martin Sterling

    May 30, 2006 at 6:13 am

    Photoshop itself wont open. when I dbl-click the icon it starts up then freezes up. The photo itself even a factor anymore. I just cant even get photoshop to open.

  • Simon Carlson-thies

    May 30, 2006 at 3:57 pm

    did you try reseting photoshop? using the key combo when you launch the application?

    did you try deleting the prefs or running plutil?

    or you can always reinstall that might be faster…

    Simon Carlson-Thies,
    Digital Light Graphics And Animation

  • Martin Sterling

    May 30, 2006 at 4:07 pm

    “did you try reseting photoshop? using the key combo when you launch the application?
    did you try deleting the prefs”

    how do I do that?

    G5 Dual 2.0 GHz processor, OSX.3.9

  • Simon Carlson-thies

    May 30, 2006 at 8:39 pm

    I believe you hold ctrl + alt + shift as you launch photoshop this should reset your settings to default… which may clear the problem

    I could be wrong…

    Simon Carlson-Thies

  • Martin Sterling

    May 30, 2006 at 8:41 pm

    That did the trick. Thank You

    G5 Dual 2.0 GHz processor, OSX.3.9

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