-
Photoshop CS4 License
Unfortunately while I had frequently saved my Disk 1 to an external hard drive I just realized that after doing so recently I also De-Fragged Disk 1 on Mac Pro using Drive Genius 3. Next time I tried to open Photoshop, Illustrator, Acrobat Pro, Fireworks, Dreamweaver, etc, I get a message that (apparently due to the de-fragging) my license had been screwed up. Since we had moved several times and some years have passed since the CS4 was purchased, I have been unable to find the initial program disc on which the requested serial number was recorded. It appears that Adobe’s security procedures have hit me, despite the fact that I could find no caution in any of their material regarding defragging. On several calls and chats with Adobe, they all end up the same way; no serial number, bye, bye. So it seems I’m screwed unless someone out there has a workable suggestion for me or some named person to whom I can speak who might be of some help so I can get back in business. I was in hopes that the serial number is recorded someplace internally on my computer, but I’ve been unable to find it. The same is true of any in the suite; they all ask for the serial number. So now, due to my defragging, I will have to buy the new CS6 for $$$$$$$. Yikes. Any ideas?
-
1 Reply
-
Did you check your Adobe account.
If you registered there you will find your serial nr.———————————————–
Adobe Certified Expert Premiere Pro CS6
Adobe Community Professional
Reply to this Discussion! Login or Sign Up