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  • Peremiere Pro CS3 C++ crash

    Posted by Alex Joyce on April 12, 2008 at 5:08 pm

    Hello,
    This is my very first time posting and i am extremely frustrated right now. Im hoping someone could help me. I use AE CS3 and Premiere pro CS3 and use the adobe link…

    my problem is when i edit something in AE premiere will crash saying Visual C++ error or something… this never happened before and it just started happening today… worked fine for the past two months…

    i run on an HP pavilion zd8000 CTO notebook

    3.0GHZ processor
    2 gigs of ram
    2cpus
    and an ati x 600mobility

    this is very frustrating because it has never happened until i started it up this morning.. please help

    thank you!

    Talwinder Singh replied 16 years, 9 months ago 4 Members · 8 Replies
  • 8 Replies
  • Kevin Dearing

    April 12, 2008 at 8:59 pm

    Silly (but necessary) questions..

    Did you install anything recently?

    How about un-install?

    Make any changes to your system?

    Defragged your drives lately?

    Checked your drives for errors (scan-disc)?

    I’m guessing that you have Visual Studio installed – is that true?

    Of course if you have a system restore you could restore to a point where this wasn’t happening..

    –KTFA

  • Alex Joyce

    April 13, 2008 at 3:05 am

    i didnt install anything

    i unistalled usless games

    i didnt make any changes to my system

    i will defrag tonight

    ill scan

    i have no idea what visual studio is… the error was a C++ error with the word visual in it.. ppl on other forums gave links to fix it but it didnt work…

  • Kevin Dearing

    April 13, 2008 at 3:09 am

    Hmm.. I had a feeling you’d say that you didn’t install anything..

    Can you post the exact error message – might help to figure this out..

    Sorry I’m not more help yet..

    –KTFA

  • Alex Joyce

    April 13, 2008 at 3:01 pm

    Microsoft Visual C++ Runtime Library

    Runtime error!

    Program: …iles\Adobe\Adobe Premiere Pro CS3\ Adobe Premiere Pro.exe

    This application has requested the Runtime to terminate in an unusual way. Please contact application’s support team for more information.

    it usually crashes after i edit something in after effects and it goes to conform the video file to show the effect

  • Jiri Fiala

    April 14, 2008 at 12:23 am

    Defrag and scandisk usually do not fix crashes…

    But your files might be malformed. Try editing the same way, but with another file. Damaged footage files make Adobe apps crash all the time (Bridge especially).

    Please tell us if this works.

  • Alex Joyce

    April 14, 2008 at 12:49 am

    nah it worked fine with that file for awhile i didnt add anything or anything and it just started crashing out of no where.. it also gave me a low memory thing which has never happened before… and i tried ending things in my proccesses but that didnt help at all..

  • Kevin Dearing

    April 16, 2008 at 6:34 am

    Have you googled the error?

    The whole reason I asked about the scandisk / defrag was because recently (in the last month and a half) I had not one but two instances (different computers) that had problems – one with a printer and another with some of my own VB software. I ran a scandisk which reported that it found and fixed a lot of errors. Low and behold, after it was done, it worked normally again.. Too bad you weren’t as lucky.

    Sorry man, but other than googling this or contacting Adobe Support (for however many bucks an hour they charge) I’m out of suggestions..

    Ok, well, one more series of questions.. Is this only when you use Dynamic link? Or does it happen when you have both programs opened with unrelated projects in each?)

    Did you try to go to the Uninstall / Change / Repair control panel?

    Good luck

    –KTFA

  • Talwinder Singh

    August 9, 2009 at 1:10 pm

    open a new sequence. copy all the clips from old sequence and paste to the new sequence. make sure all the clips are copied, then delete the old sequence and start working on the new one. should solve the problem.

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