Hi Mick,
yes, you have to use a new HD with exact the same Modelnumber. In your case it is a Hitachi Deskstar 7k3000, 2TB, HDS723020BLA642.
How old is your system? If it is 5 years plus, you should replace all drives. After ca. 50.000 hours running time, HDs reach the end of their lifetime. In your case, because you run your Raid probably on level 5 it could happen that during the rebuilt process another HD fails. In that case you would loose all data. I believe you have a back-up.
There is a compatibility list on the promise website for all drives you can use with your raid. But you can’t mix them. All drives must be the same.
cheers
Rainer
factstory
Rainer Wirth
phone_0049-177-2156086
Mac pro 8core
Adobe,FCP,Avid
several raid systems