-
Particle Illusion 3.09 OFX and Magix Vegas 13 Pro 64-bit
So Gentlemen, I have upgraded my Magix Vegas 13, 64-bit to the very latest version. I’ve installed my new Particle Illusion 3.09 Stand alone version, and Authorized it with my Serial Number. Both Programs work flawlessly. I wanted to try the OFX version of Particle Illusion, so I could access it from within Vegas. I downloaded the Trial, and it worked smoothly, albeit with less features than my Stand alone version. So my Trial expired and I decided to buy a license. Which I did. I went through the Authorization process to be greeted with “the Authorization was successful.” But now when I try to run PI OFX within Vegas, the same GenArts watermark screen appears, that first appeared when the Trial expired. So even though it’s Authorized it’s acting as if it’s not. So my question is, does anyone know how to resolve this? I’ve sent the same query to Tech. Support over at GenArts, but as of yet I haven’t heard back from them. So I was hoping someone else has come across this issue?
-
2 Replies
-
Rob,
I do not have the OFX version, but I thought I remember something in the past about removing the Demo/Trial version. Once you have made sure you have “backed-up” the OFX Installer, I would perform an uninstall, reboot and then try to install and activate the software again right away.
Hopefully you will get an answer from GenArts. I believe GenArts is now part of Boris since they got bought out.
Good Luck,
– – – – –
FixitMad -
Hi Rob,
My apologies, it seems we did not receive your message.
Can you please submit a ticket to us at https://support.genarts.com/Tickets/Submit/RenderForm/2 where we will be able to better assist you?
Thank you,
Kyle Arrington
Technical Support Specialist
BorisFX/GenArts
Reply to this Discussion! Login or Sign Up