Panasonic HDX900-No Zebras!

[Jan Crittenden livingston]

Hi Ray,

Just to rule out that it is not the menus and is something in the camera, save the settings of the HDX that has the sebras on to a card, then load those settings into the second camera. If you still do not have zebras, contact Panasonic service.

Best,

Jan

Jan Crittenden Livingston
Product Manager, HPX500, HVX200, DVX100
Panasonic Broadcast & TV Systems

[Ray Palmer]

[Jan Crittenden Livingston] “load those settings into the second camera”

That is obvious and yet I never thought to try it.

Thanks for the tip and the product support.

All the best,

Ray

Ray Palmer, Engineer
Salt River Project
Phoenix, AZ
602-236-8224 office
There are three types of people in this world, those that can count and those that can’t.

[John Sharaf]

Ray,

Sometimes, and I’ve noticed this especially with the color LCD VF on my F900R, the brightness control on the viewfinder being too high obliterates the zebra pattern. Could this be the problem?

JS

[Ray Palmer]

[john sharaf] “viewfinder being too high obliterates the zebra pattern”

I thought of that too. I swapped the viewfinder with another HDX900 and the problem stayed with the camera. Both viewfinders had zebras, only one camera had zebras.

I just don’t want to send the camera to Panasonic and then find out that it was operator error.

Ray Palmer, Engineer
Salt River Project
Phoenix, AZ
602-236-8224 office
There are three types of people in this world, those that can count and those that can’t.

[John Sharaf]

Ray,

I’ve had this problem before with Varicams, and always solved it by going back to factory set (Initialize) and then rebuilding my custom settings from there. I’ll bet anything it is operator error and advise you to start from scratch rather then risk money and humiliation by sending to service depot. You can find out quite easily by just re-initializing the camera. Good luck.

JS

[Ray Palmer]

Resetting to factory was the first thing we tried.

Ray Palmer, Engineer
Salt River Project
Phoenix, AZ
602-236-8224 office
There are three types of people in this world, those that can count and those that can’t.

[John Cummings]

Ray-

Probably a stupid question, but did you check the switch on the front of the VF? Sometimes I get so focused on the menu with this cam, I forget their are actual switches for some functions…

J Cummings
DP/Chicago
http://www.cameralogic.tv

[Ray Palmer]

[John Cummings] “did you check the switch on the front of the VF?”

Thanks for the suggestion, John.
Yes, we checked the VF switch. We have two HDX900 cameras. When we swap VFs, both VFs show zebras, both cameras do not. This verified that the switch on the VF is working.

[Robin Probyn]

Any more news re this problem?

[Ray Palmer]

Robin,
It appears to be a problem on the DSP Board on one of our cameras.
We are into our busy season so I am hesistant to send the camera out for repair.

The seasoned shooters can shoot without Zebras until we have a window wide enough to send the camera out.

Ray Palmer, Engineer
Salt River Project
Phoenix, AZ
602-236-8224 office
There are three types of people in this world, those that can count and those that can’t.