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Activity Forums Apple Final Cut Pro Legacy P2 Import ‘Error unknown’

  • P2 Import ‘Error unknown’

    Posted by Matthias Ort on September 28, 2008 at 11:09 am

    Hello my name is Matthias,

    we just updated our Final Cut Pro 5 to Final Cut Studio 2.
    It is running on a PowerMac G5 Dual 1,8 GHz with Mac OS X 10.4.11
    When I choose ‘Logging and Transfer” I am able to open the P2 Cards and view all the clips.
    I am also able to give them names etc.
    When I Try to import everything ist allright, but in the end I have no clip imported and Final Cut shows me an ‘Error: unknown’
    How can I fix this problem?
    Oh I uninstalled the ‘Perian’, but it had no effect…

    Best Wishes
    Matthias

    Shane Ross replied 16 years, 1 month ago 3 Members · 9 Replies
  • 9 Replies
  • Shane Ross

    September 28, 2008 at 3:22 pm

    See if this helps…

    #36 – One or More P2 files failed to import.

    Shane’s Stock Answer #36 – “One or more clips failed to import…”

    Very often in the field with this camera the camera operator will delete clips from the P2 card that they just don’t like. That is the beauty of this camera. But, the still for that video file (located in the CLIP folder in the CONTENTS folder)…the still that you see when you are in the P2 Import window…is not deleted. So you will see the image, and the name, but the video file would have been deleted.

    What you can do it compare the file names in the VIDEO folder and CLIP folder and see if anything is missing. If something is, then you know what the problem is. You can then just import the rest a few at time, skipping that one.

    ALSO…in the P2 Import window…in the P2 Browser, there is a little sprocket drop down menu. Click on that and choose PREFERENCES. Uncheck REMOVE PULLDOWN and then try importing again.

    ALSO…make sure your file names aren’t too long. Try shortening them and see if that works.

    Shane

    GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
    Read my blog, Little Frog in High Def

  • Matthias Ort

    September 29, 2008 at 8:49 am

    Thank you Shane,

    but I tried this before I posted my question.
    There are no deleted clips on the card and the import is working nearly to the end, but instead of disappearing the clip stays in the window and shows ‘error unknown’.
    I don’t think this is a codec problem, because I am able to watch the clips from the card (or HDD)
    So maybe you’ve got another hint?

    Greetings,
    Matthias

  • Shane Ross

    September 29, 2008 at 2:06 pm

    NO more tips…hopefully someone else will have a suggestion. Luckily I am not the only P2 guy here.

    Shane

    GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
    Read my blog, Little Frog in High Def

  • John Zimmerman

    March 22, 2010 at 4:27 am

    HI!

    I am having the exact same problem. I also tried the stock #36 answer to no effect. Has any progress been made on this I could really use some help – its slowing me down on an important project.

    I would love some additional input. How did you finally resolve the problem?

    I am running a G4, FCP 6.0.6, mac os 10.4.11, QT 7.6.4

    Thank you for any help you can offer – this is very frustrating.

    Best Regards,

    John

  • Shane Ross

    March 22, 2010 at 5:50 am

    Have FX Factory installed? Perian?

    Shane

    GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
    Read my blog, Little Frog in High Def

  • John Zimmerman

    March 22, 2010 at 5:53 am

    I have perian installed but no fx factory.

  • John Zimmerman

    March 22, 2010 at 3:14 pm

    The external HD that has the P2 footage is formatted for FAT 32 and I’m using mac will that have an effect?

  • Shane Ross

    March 22, 2010 at 4:21 pm

    Macs can read Fat32 drives fine. It is always advisable to have your P2 backup on Fat32 drives anyway, so that they can be accessable by any machine. Since P2 cards are Fat32 formatted, it should be fine.

    It is the Media Drive format this is pretty important that it be MacOS Extended.

    Shane

    GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
    Read my blog, Little Frog in High Def

  • Shane Ross

    March 22, 2010 at 4:21 pm

    REmove Perian, restart. Try importing P2.

    Shane

    GETTING ORGANIZED WITH FINAL CUT PRO DVD…don’t miss it.
    Read my blog, Little Frog in High Def

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