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offline media question need help
I am very new to the Adobe Premiere Pro software and I was almost finished with my first film project when I made the terrible mistake of moving some of my raw video clips around. This threw some of my clips off line. I put them back where they where orginally and followed all the steps in the tuturiols. I relinked my footage and enabled everything and my movie looked good. I saved it and was confident that I had my project back to par, but when I went back to work on it later half of my clips where off line again and this time it was in a bizarre way. Before it was the entire raw footage video that wouldn’t show up because Premiere couldn’t find it, now it is bits and pieces of clips from all different clips no matter what video they came from. I went through the process of relinking and enabling and saved and after I shut Premiere down and opened it back up again the clips where still missing. Then I decided to start a new project just to have a back up (just in case) and my titles will go offline when I shut down and now even some of my clips. I am lost and I don’t know what to do. Please any suggestions?
Never give up!
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8 Replies
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Sounds like you may have a corrupt project file. I’d start looking at my auto-save projects (in the auto-save folder). Start with the highest number (usually 5), which is the most recent version. (Premiere generates this auto-save backup when it closes). When (if) you find a version you can work with, you will probably want to rename and save it back in the root of your project folder alongside the original version.
Another option that sometimes works with corrupt project files is to create a new project, and import the original project into it. It will show up as a folder in your bin. Open it, and you should see your sequences. Double click the sequence icons (in list mode) to open the timelines.
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Thank you for your advice. I tried using the back up file first and that seemed to work at first as did everything else. I saved the project under a different name and worked some on it and when I closed the project and opened it back up again the same thing happened as been happening in every other case- half of my clips came up off line. Then I tried making a new project and bringing up the orginial in it and again it worked in the orginial session but when I closed it and then brought it up again half of my clips where off line. I am very frustrated because everytime I do something that appears to fix the problem the problem just comes right back after I close and reopen the project. I am so confused. I was wondering if it would be a bad decision to reinstal Premiere Pro? I also thought of maybe even reloading my raw footage or something? If anyone has any suggestions please let me know. I am totally lost.
Never give up!
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Now what I’m thinking is that you have a corrupt clip. When Premiere opens, it starts a DLL program called ImporterProcessServer, whose job it is to link the project elements to the actual media elements, creating picons, etc. during startup.
If it encounters a file it doesn’t like, it will lock up (crash), especially in CS4 (Adobe really needs to fix this). This will stop the import process, accounting for only some of the clips importing into the project. The remainder remain offline.
You may be able to fix the problem by locating the problem clip. It may be that the last clip to import is the problem, or the next clip in line to import is the problem. I would also suspect any elements that aren’t the same format as the project (sequence) format (DV NTSC, for example). You can try to take everything offline (unlink), restart Premiere, and relink the files you consider safe. Restart Premiere, and make sure the project loads normally. Then start importing the suspect clip(s) one or a few at a time, and restart Premiere, watching for clips not importing properly. Perhaps by using this method, you can identify the problem clip, which could perhaps be recaptured or transcoded with another program.
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Thank you very much for your advice. I am going to get right on it and I will let you know how things go.
Never give up!
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I found the corrupted file, finally, using the technique that you instructed me to use. Thank you very much, but before I go any further I wanted to know how to go about the next steps without making any errors. I am concerned about deleting the file because it says it will through anything connected to it offline. Should I delete the file and is it safe? What is your suggestion for a safe next move for me?
Thank you for your help.Never give up!
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I would delete the corrupt file, and replace it with another clip or maybe attempt to recapture it. Another option might be converting it with another program, like After Effects (which might be less picky than Premiere).
When you delete a clip, Premiere asks you whether you want to delete the actual source clip. If you say no, you can always relink later.
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I have deleted the file and saved it, but when I closed Premiere Pro and opened it again unfortenently many off my clips are still off line including my titles. I thought I got all the corrupted files but I am going to go back through them again. Is there maybe something else wrong too or something I am missing? Thanks.
Never give up!
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I have kinda the same problem! Except it’s just my titles, all of my titles are ,for some reason they show what they are supposed to be when you click on them and the title box comes up, but when they play they are all offline. I don’t know where they could go because they were created within premiere pro, and I can’t bring them online because when I right click them the link is gray not black so you can’t click on it maybe I just don’t know how to select it?> please help, thanks
savannah
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