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Activity Forums Adobe Premiere Pro Odyssey 7Q+ UHD

  • Odyssey 7Q+ UHD

    Posted by Neil Wieteska on October 27, 2016 at 10:17 am

    I upgraded PPCC to version 10.4 and this resulted in my Prores Odyssey UHD files not being recognised. Adobe support were aware of the issue and got me to roll back to the previous version, which is working ok.

    Does anyone know if this issue is resolved – I’ve tried a search and can’t find any reference to this.

    iMac Retina 5K 27 inch
    OSX 10.10.5
    4 Ghz i7
    32 GB RAM
    AMD Radeon R9 M295X 4096MB

    Odyssey 7Q+

    Cheers, Neil Wieteska

    Trent Happel replied 9 years, 6 months ago 2 Members · 2 Replies
  • 2 Replies
  • Trent Happel

    October 31, 2016 at 11:51 pm

    Is your audio coming in as static? If so, this is an open issue in 2015.4 and a fix is being worked on.

    Trent Happel
    Adobe
    Premiere Pro

  • Trent Happel

    November 2, 2016 at 2:38 pm

    The audio issue should be addressed in the just released Premiere Pro 2017 (11.0 (154) Build). I would also recommend you delete your Media Cache prior to verifying the clip(s).

    Trent Happel
    Adobe
    Premiere Pro

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