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Activity Forums Adobe After Effects numerous crashing with CS4v9

  • numerous crashing with CS4v9

    Posted by Jon Iverson on July 5, 2010 at 10:53 pm

    Ok, after doing some intermediate work with CS4v9 over the last few days (mainly cloning over a motion tracked area), I am finding the task quite frustrating. I can’t tell you how many times the program has crashed and usually when I make any adjustments in preview, such as playing or even zooming. I have followed the suggestions here and it has been somewhat helpful in accomplishing the task, but I still end up with frustration. So the question is, why so much crashing when using any preview feature? I have tried changing preview resolution and size but to no avail.

    I am considering an upgrade to CS5 and running at 64 bit, but that would require at least Win 7 and whatever cheaper video card I can find that would be suitable (my current system uses an integrated video card).

    Appreciate your thoughts on the above. I would really like to exhaust all options with my current system first to see if I can get things running better before shelling out significant cost for the upgrade. I am currently running CS4v9 on a 32 bit Pentium Quad core system with 4 GB RAM and integrated video card.

    Thanks,
    Jon

    Todd Kopriva replied 16 years, 1 month ago 3 Members · 6 Replies
  • 6 Replies
  • Keith Mcgregor

    July 5, 2010 at 11:49 pm

    I had the same type of problem when painting frame by frame on HD material for
    20 or longer seconds. I solved it by splitting and continuing with the first half
    Turned off so the memory was spent on shorter layers instead of reading the whole layer.
    Also clean your database and cashes (in prefs) and Edit/Purge/All helps
    too. have you already been doing this kind of thing and its th fist its happened? -B

    Reality? What did you make it?

  • Jon Iverson

    July 6, 2010 at 1:22 am

    Thanks. I essentially did the splitting arrangement with several duplicates and only processing a small amount of frames each time which did seem to help a lot. I’ll try the other suggestions you mention about memory, etc as I haven’t done that. No, this has happened quite a lot, but it wasn’t really an issue until I decided to delve into deeper editing/ processing of videos. Usually I stuck with only basic things like color enhancement or unsharp masking and there were still crashes but far less frequently.

  • Keith Mcgregor

    July 6, 2010 at 2:10 am

    I’ve heard a lot of people have problems with cs4 until they find the right
    settings or even set a cache folder with a large size. Like 5gigs or so. I’m still
    on cs3 for just that reason. I have almost no problems, but that’s what cs5 is
    supposed to address. Happy cloning! -B

    Reality? What did you make it?

  • Todd Kopriva

    July 6, 2010 at 5:01 am

    Have you applied the After Effects CS4 (9.0.2) update?

    It fixed a lot of problems, including some crashes.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Jon Iverson

    July 6, 2010 at 1:53 pm

    Hi Dave,

    I haven’t done the update, but I don’t use multiprocessing and GL is turned off. It is interesting to note that my integrated video card does not appear to be GL compatible according to AE’s findings, so I’m wondering if this may be a factor with all of these crashes. Since I don’t have GL enabled anyway, I don’t know if the lack of compatibility makes that much difference.

    Based on your prior suggestion, I did resave the MP4’s to uncompressed AVI’s first before processing them. Didn’t seem to make the crashes any less frequent, but still appreciate the suggestion here.

    Jon

  • Todd Kopriva

    July 6, 2010 at 3:50 pm

    Why haven’t you applied the update? Its purpose was to fix some crashes, and you’re having a problem with crashes.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

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