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Activity Forums Adobe Premiere Pro No Video in Source Window or Program Window

  • No Video in Source Window or Program Window

    Posted by Brit Mansell on November 18, 2009 at 7:52 pm

    Newest model MacBook Pro
    Intel T9900 at 3.06GHz
    Nvidia 9600M GT
    4GB RAM
    256 SSD
    Boot Camp w/ Windows 7 64bit
    Premiere Pro CS4

    I’ve been using Premiere CS4 for quite a while on a previous laptop, also running Win7 64bit. Everything works great on it even though it’s a much more inferior machine than this one.

    I shoot video with a JVC GY-HM100. I tried pulling a video into Premiere Pro CS4 yesterday, shot in MP4 format. It won’t play at all within Premiere. It plays fine in VLC and on the other laptop.

    I also imported a normal MP4 file created on the other computer in Premiere. There was no video imported for this footage. It was just a series of After Effects compositions I put together. This file also will not play within Premiere.

    This is a fairly fresh install of the OS so I wasn’t expecting any problems.

    Since the problem, I have been playing around with codecs thinking that may be the problem. I have installed xvid, divx, ffdshow, etc with no affect. The only thing that even remotely worked was when I installed the demo of the MainConcept plugin. It worked fine in the source window, but still wouldn’t play in the program window. I have since deleted that codec since I don’t have it installed on the other laptop which plays all of these files just fine.

    The other strange thing is when I close a window that is open on top of Premiere. Parts of the previously open window remain on top of the source window and program window, leading me to believe it’s a graphics card problem or something. Here is a screen recording of what I’m trying to explain: https://www.vimeo.com/7689667

    I have reinstalled the boot camp drivers several times, including the video card driver. That also had no affect. I even completely removed CS4 and reinstalled with no affect. I’m losing my mind. Without video editing abilities within Windows 7 64Bit, this very expensive laptop is almost useless to me.

    Any help will be much appreciated.

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    Brit Mansell replied 16 years, 5 months ago 2 Members · 7 Replies
  • 7 Replies
  • Brit Mansell

    November 18, 2009 at 9:09 pm

    Just for kicks and giggles, I created a new, non-hd, project and imported the “wildlife.wmv” sample video provided with a standard install of Win7. Even with that video playing in the timeline and source windows, there is no video.

    Could this be a diver issue with the bootcamp video drivers?

  • Brit Mansell

    November 18, 2009 at 9:13 pm

    Just for kicks and giggles, I created a new, non-hd, project and imported the “wildlife.wmv” sample video provided with a standard install of Win7. Even with that video playing in the timeline and source windows, there is no video.

    Could this be a diver issue with the bootcamp video drivers?

  • Brit Mansell

    November 18, 2009 at 9:59 pm

    Problem solved. I downloaded the Dox driver from https://forums.laptopvideo2go.com/topic/24003-forceware-185-85/page__s__c3f9f2a011dd8914ac2e7da89abfd2d4, selected Hybrid SLI during the install and now everything is functional (after a couple of restarts).

  • Joakim Dalfors

    November 23, 2009 at 10:59 am

    Hi,
    I seem to have the exact same problem only I will probably not be able to use the drivers suggested by brit.
    I (try to) run PPro CS4 with Win 7 x64 on both a laptop (Fujitsu-Siemens Amilo Xi2550-31P with ATI Mobility Radeon HD 2700 and 4GB ram) and on a desktop (ASRock 4Core1333-FullHD with WinFast PX8600 GT TDH, Intel Core 2 Quad Q6600 2.4 GHz and 8GB ram). Evrything works as it did earlier when I had Vista x64 except for this very major problem, (i.e. I get no video in the source or program windows).
    Anyone know of a solution or am I forced to return to Vista (I really prefer not to since almost evrything else on the computers works better on Win 7)?

    best regards
    Joakim

  • Brit Mansell

    November 23, 2009 at 1:10 pm

    I think it’s safe to say you have a video card driver problem. If you focus your efforts there and are unsuccessful, you will have to revert to a platform with a working driver for your card.

  • Joakim Dalfors

    November 25, 2009 at 10:23 am

    Hi Britt,
    I think you are right. On my laptop I finally got it working by replacing the OEM drivers with the ones from ATI, only I had to use something called mobility modder to get the ATI drivers working (apparently Fujitsu-Siemens wont allow support for my graphics card in the ATI driver pack despite the fact that they do not update the drivers themself.
    On the desktop it was a bit easier since windows update had drivers for that card which I earlier rejected since I belived it was better with the original vendors drivers (obviously not so).

    So no it works and I really hope it continue do so.

    Thanks for the input.
    regards Joakim

  • Brit Mansell

    November 25, 2009 at 1:43 pm

    I’m glad you got it to work. I know how frustrating it is.

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