No sound out of Premiere

[Andy Ford]

I assume you checked the Preferences>Audio Hardware to make sure the default output didn’t get changed to another setting?

Otherwise, always worth trying this trick that works for older versions of Premiere:
Click on the hamburger icon by the sequence name in your timeline and choose Reveal Sequence in Project. Copy the sequence. Then paste it back in the project panel and rename it so you can tell the difference. Open it up and you should be able to hear audio when playing this new sequence.

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Video Producer / Digital Marketer / Gear Reviewer / Author
— http://www.AndyFordVideo.com —

[Steve Kownacki]

Thanks, Andy.
Tried your sequence trick. Tried copying contents into new sequence. Completely new projects with a tone clip. Any existing project – No sound.
Premiere itself no longer outputs sound.
Tried 3 output devices. Nothing.
I’m up to 6 hours of my day lost. Grrr.

Steve

[Sara Edwards]

I frequently have times when I suddenly lose sound when I am editing. Oddly I find that if I close another program that I have open e.g. Safari and then return to Premiere, the sound starts playing again. I hope it is as easy a fix as that for you.

[Andy Ford]

The only other suggestion I have is to reset the preferences and plugin cache. To do this simultaneously, hold down Shift-Alt (Win) or Shift-Opt (Mac) while the application starts. Then release the keys when the splashscreen is up.

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Video Producer / Digital Marketer / Gear Reviewer / Author
— http://www.AndyFordVideo.com —

[Steve Kownacki]

SUCCESS!!!!!

Documents>Adobe>Premiere Pro>14.0>{username}
Delete this folder and 3 other files. Voila! Everything working again.
Now, it may be that it was only 1 of the files or folders within the {username} folder, but I had no custom layouts and such so I didn’t care about losing any customization.

Thanks for all the suggestions!

Also noting- before this, tried Reset preferences, and no other apps running did not help.

Steve

[Robert Withers]

Hey Steve,
An interesting experience. Do you not keep your pr projects in that folder you mentioned?
Documents>Adobe>Premiere Pro>14.0>{username}

If not where do you keep them? I keep mine in
{username}>Documents>Adobe>Premiere Pro>14.0
or someplace like that.

Thanks,
Robert

Robert Withers

Independent/personal/avant-garde cinema, New York City

[Steve Kownacki]

I keep all of my projects and media on a dedicated drive with a synced Dropbox that I share with other external editors. Nothing is only stored locally. If a drive fails, it’s quick to replace a drive an re-sync a project. I also have 2 editing machines here so the media lan-syncs to a 2nd in-house computer.

Steve