no sound on some video files

[Jeff Bellune]

Which version of Encore?

What brand of blank DVD media are you using?

What burn speed are you using?

Try burning a disc or creating a disc image from inside of Encore. Then try burning the image using Encore or another app. Any difference?

-Jeff

The Focal Easy Guide to Adobe Encore DVD 2.0

[Frapal]

hi jeff
thanks again.
i first burnt on a cheap dvd and then on a maxell dvd with the slowest possible speed in sonic, to make things as safe as possible. Same result.
Good idea about the image created in encore.
About the actual burning, I had read in other forums that sonic was the best to burn a dvd, much better than other apps which are not specialised in dvd burning and comply less tightly with the dvd-r guidelines.
regards
frank

[Joe Bowden]

Encore uses Sonic burning libraries.

[Joseph M. morgan]

Frapal… I’m having a very similar problem. I burn a DVD that tests perfectly in Encore, and one of videos doesn’t burn with the audio.

Have you found the solution? I need an answer quickly as well.

Joe Morgan

[Kalel76]

I’m also having the same problem…It previews fine but the actual dvd has missing audio…PLEASE HELP!!!!

try something new!

[Joseph M. morgan]

I have solved my problem, and am sorry I didn’t post my solution sooner if anyone needed it.

I have become somewhat used to the set of warning messages thrown by Encore, and have never had a problem. This time, it said there was an orphaned timeline created when I imported my background for a meny by mistake. I deleted the timeline, not the asset, and everything worked just fine. Interestingly enough, all of the warnings went away as well.

The second possible issue is that, even though there was no warning, I noticed the size of the image file was very near the maximum size. When I deleted the errant timeline, it dropped the size as well. Don’t know if that was the initial problem or not, but, maybe.

Should pay more attention to warnings and their solution in the future.

Joe