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No Sound In Premiere Pro
I imported a .wmv audio and video file into Premiere Pro, but the audio didn’t work. So then I tried another. Then I imported an .mp3, and finally tried an existing project that had worked before. None of these things worked.
I checked my headphones with music and Soundbooth, and they’re working. I also made sure the audio was enabled in the channel and messed around with the volume settings. None of these things worked. What is left to try?
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18 Replies
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Using Premiere, audio can be output to your PC soundcard OR an attached DV device, your choice. The choice is made in Playback Settings.
Even though the setting may appear correct, reset it anyway. -
Thanks for the reply.
I went to Project -> Project Settings -> Playback Settings and it was set to desktop audio, so I tried setting the export to external device settings to none, but that didn’t work. Then I set it to external device audio, went back, no audio, then switched it back to Desktop audio and still got no audio. Is this what you’re talking about? For the record, the audio waveform does appear in the channel and the audio mixer does show the volume levels rising and falling, but nothing comes out. Could it be because I’m using headphones?
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[Brian Tull] “Could it be because I’m using headphones?”
Not if you can hear other audio from the headphones.
Try this:
Edit>Preferences>Media and then click the Clean button. -
Unfortunately that did not seem to solve my problem. Perhaps if I become desperate enough I’ll just have to re-install and hope that fixes the problem. I assume there isn’t a button that’l give me a clean slate preferencewise? I mean, just restoring all the values to their defaults.
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Hold the Shift and Ctrl keys down while launching Premiere, deletes Premiere’s Preference file.
Also try a new Project…the old Project file may be corrupt.
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That tip could come in handy, but it did not work in this case.
Thanks for the help though. A re-install isn’t the end of the world, but if that doesn’t work, that’s going to be a problem.
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Brian,
Did you ever solve this problem?? I have strangely the same issue, and I just created a brand new project, went through all the suggestions in this post… but I still hear no sound on preview….
Joe
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Hello, I was having this same problem with .wav and .mov files with audio. Upon importing the files into Premier Pro CS4, the sound would no longer play, despite the audio mixers all displaying that sound is being registered!! We tested the sound on other programs, and discovered that the speakers were not the cause of the failure.
We finally solved the issue. On a Macintosh computer we went to Adobe Premier Pro > Preferences > Audio Hardware and changed our Default Device setting to System Default. In retrospect, we realized that the issue was caused by a recently downloaded program that changed the default sound recording device to itself, which is a program that Premier Pro cannot recognize.
In a Windows machine, the same directory is most likely located at Edit > Preferences > Audio Hardware.
I hope our solution helps to solve your issue.
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I had the same problem as described in this thread, but the last reply gave me the answer to my problem. I have provided a link of a screen capture shot of my CS2 program, which shows how I fixed it…for those who like visuals.
Click here for screen capture shot
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I had the same problem. I had a Sony Vegas prerendered export I was migrating to Premiere Pro, and I could see the waveform in the timeline, but no sound. However, none of the steps including Audio Hardware worked for me. One weird thing to throw in this is that I actually *could* hear sound at the beginning, but at about ten minutes into the video there was no sound, even though the timeline audio graph showed a sound waveform. I tried rendering a few seconds out to a video file to see if the rendered file had the same problem, and it did, there was no sound there either. Yet, the actual source footage does indeed have sound all the way through.
Right-clicking and choosing “Edit clip in Adobe Audition” revealed that the clip was silenced through most of it. Why, then, would the clip when opened directly in my video player (Windows Media Player) play back audio all the way through?
Somehow Premiere Pro was destroying the day before it got to Audition. From Audition, I went File -> Open.., then selected the Sony Vegas export clip itself, and after it loaded the full waveform was there. Whew!! Saved it as a .wav, went back to Premiere Pro, unlinked the audio from the video in the timeline to clear it, and added the .wav. Fixed!
Jon
https://www.youtube.com/MrStimpy77
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