No CUDA enabled with new Quadro 4000

Adobe Premiere Pro

No CUDA enabled with new Quadro 4000

Posted by Randy Warren on January 8, 2013 at 10:17 pm

I just installed a Quadro 4000 (for Mac) in my MacPro 4,1 Quad Core Xeon, 12GB RAM, running Lion 10.7.5.
Updated drivers – both Nvidia and CUDA, but have no CUDA GPU accelaration in Premiere Pro.
The card is functioning as a video card, but I have no CUDA.

I’ve tried the Terminal command line and it says:

— GPU Computation Info —
Found 1 devices supporting GPU computation.
OpenCL Device 0 –
Name: Quadro 4000
Capability: 1.1
Driver: 1.1
Total Video Memory: 2048MB
Not chosen because it did not match the named list of cards

Running the utility app “CUDA-Z” confirms that “CUDA not found!”

Can anyone help me? The whole reason I got this was for CUDA GPU acceleration.
I’ve even tried rolling back drivers to older, non-Mountain Lion versions with no success.

Thanks so much!

Tom Daigon replied 13 years, 4 months ago 3 Members · 10 Replies
10 Replies

Tom Daigon
January 8, 2013 at 10:27 pm

Have you installed BOTH the 4000 and the CUDA drivers?

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid
Randy Warren
January 8, 2013 at 11:03 pm

Thanks for the quick reply Tom!

Yes, both 4000 and CUDA drives. I tried the latest of both with no luck.
Since I’m still on Lion, I tried to roll back the drivers.
I went to find what I “thought” I needed: https://www.nvidia.com/Download/index.aspx?lang=en-us

Do you think it’s best to have the latest drivers or match drivers to my OS?

They also recommend it’s best to install drivers before installing the card, but I didn’t do that.
I replaced my old ATI Radeon with the 4000. But now I’m stuck!
Tom Daigon
January 8, 2013 at 11:07 pm

Darn, I thought that might be the problem.

I would go for the most recent drivers that support your operating system.

You are right, when I switched from ATI Radeon to Nvidia Quadro 4000 I did install the drivers before replacing the card.

I would call Nvidia tech support at this point.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid
Randy Warren
January 9, 2013 at 12:17 am

Chatted w/ Nvidia and they’re bumping me up to Level 2 support.

I reinstalled the latest CUDA driver (hadn’t done that after rolling both the 4000 & CUDA driver back).
And the CUDA-Z utility app confirms CUDA is running!

So that was encouraging – but Premiere Pro still does not see it.

Then I trashed my Prefs, restarted and the screen started turning producing tiny green pixels slowly increasing all over the screen!
I went in and switched the 4000 to PCI slot 2, rebooted and the screen is ok. Still no Premiere CUDA.
Maybe/hopefully I have a bad 4000?
Not sure if I should update the 4000 drivers to the latest now or not.
I guess what do I have to lose…
Tom Daigon
January 9, 2013 at 1:44 am

How do you know that Premiere does not see the card?

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid
Randy Warren
January 9, 2013 at 2:04 am

In PreP it’s still ghosted out as option for rendering.
Tom Daigon
January 9, 2013 at 2:34 am

Right, just checking 😀

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid
Dennis Radeke
January 9, 2013 at 12:06 pm

Well, it sounds like you’ve tried everything I would normally suggest. The only other thing you could try would be to build another Lion drive boot from it and see if CUDA and Premiere Pro fire up like they should – if it’s that, then it’s something with your existing Lion install. If not, i would agree that you potentially have a bad Quadro card (but that’s very, very rare).

Dennis
Randy Warren
January 11, 2013 at 3:38 pm

Tom and Dennis,
Thank you both for your suggestions.
I did a clean Lion install on a new internal drive, updated drivers and CUDA is working on PrP!
Did a Migration Asst move of my apps, user & files from the old drive and I’m back in biz.

Thanks and have a great day!

*randy
Tom Daigon
January 11, 2013 at 4:45 pm

Congrats!!!!

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

Reply to this Discussion! Login or Sign Up

Creative Communities of the World Forums