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No Audio output with latest drivers
Hi,
We’ve upgraded to Final Cut Pro 5.0.4 and the Decklink 5.4.2 drivers, and we’ve lost our audio out on three different editing systems.
The one machine has a Decklink HD Pro Dual Link and the other three have a Decklink Pro (SD).
We’re running 10.4.3 and Quicktime 7.0.4
Thanks,
Jason Rodriguez
Virginia Beach, VA -
2 Replies
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Hi Jason,
It’s strange that all 3 systems will exhibit the same beviour. It may point to an installation process going wrong. Did you run the “Uninstall Blackmagic” application before installing the new drivers? If not, please try that and then reinstall the drivers again.
What version of Final Cut Pro and our drivers were you on before upgrading?
Is the loss of audio output confined to just Final Cut Pro? Have you tried Blackmagic Deck Control or simply play something out from iTunes?
regards
Kristian Lam
Blackmagic Design -
Audio output is only lost from the Blackmagic card itself, not the internal audio.
Testing Blackmagic capture.app is a good idea I will have to try on Monday to see if it’s the card or just Final Cut Pro.
I will get back to you after further test, probably Monday.
Thanks,
Jason Rodriguez
Virginia Beach, VA
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