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Activity Forums Adobe Premiere Pro No Audio on Export to Tape

  • No Audio on Export to Tape

    Posted by Chris Lones on June 11, 2010 at 12:51 pm

    Hello All,

    About 3 days ago, I installed the CS5 Production Premium package on to my editing computer (Dell Precision, Dual Quad-Cores, 12 Gb RAM, ATI FirePro 8700, BlackMagic DeckLink HD Capture Card, Windows 7 64-bit). We completely wiped the machine and started from scratch w/ CS5. Premiere seemed to be working like normal, until yesterday when I tried to export a commercial to tape through firewire onto my JVC DV-5100 camera like I have been for over a year, but now I had no audio.

    -I’ve gone through the Premiere Preferences and tweaked any setting that I thought might have something to do with export/device control. No Luck.

    -Settings on the camera are unchanged from what worked last week with CS4 (and CS2), and I can’t seem to find any others to tweak.

    -I can successfully capture, Including Audio, from same camera, with same FW cable.

    -When trying to export, everything else seems to work as it should, just with no levels on the camera. The audio even plays over the computer speakers, but the camera “hears” nothing.

    Could there be some sort of “send audio” setting that I’m missing in Premiere? If I can’t export to tape, I’ve got problems.

    I spent a good amount of time crusing the forums yesterday looking for a solution to my problem, but was unsuccessful, so I am turning to you guys to help me figure this out.

    Chris Lones
    Assistant GM – Production & Entertainment
    Great Lakes Loons

    Aleksandar Djordjevic replied 12 years, 11 months ago 8 Members · 10 Replies
  • 10 Replies
  • Jon Barrie

    June 11, 2010 at 1:29 pm

    Is the setting for playback set to audio to device? If it is set to desktop the audio won\’t out to FireWire.

    Jon Barrie 😉

    Jon Barrie
    aJBprods
    http://www.jonbarrie.net
    http://www.suiteskills.com

  • Chris Lones

    June 11, 2010 at 2:24 pm

    That was it! All the times I checked and rechecked my settings, I never even noticed that option. Thanks for your help!

    Chris Lones
    Assistant GM – Production & Entertainment
    Great Lakes Loons

  • Sylvia Porter

    June 13, 2010 at 5:08 am

    By the way, I checked out the Loons website (I’m a minor league baseball fan). I tried to play some game highlights and was unable to. I kept getting the message that Windows media player might not support the codec. I didn’t really delve into it, but I have Win 7 Ultimate 64, and WMP 12.x. Anyway, I hope that I can one day view those. I even tried downloading and playing with VLC…no dice.

  • Layne Batt

    July 2, 2010 at 10:03 pm

    Hi Chris,
    thank you for posting this question, I was searching for it for a few hours today and after I read your question on Creative Cow and then saw the reply from Jon Barrie, I had to try it! and it worked. 🙂

    Thanks to both of You – have a great forth of July!
    Layne
    Time Capsule Films

  • Layne Batt

    July 2, 2010 at 10:09 pm

    Hi Chris,
    thank you for posting this question, I was searching for it for a few hours today and after I read your question on Creative Cow and then saw the reply from Jon Barrie, I had to try it! and it worked. 🙂

    Thanks to both of You – have a great forth of July!
    Layne
    Time Capsule Films

    Layne Batt

  • Layne Batt

    July 2, 2010 at 10:15 pm

    Hi Jon,
    thank you for responding to Chris Lones email, it had a ripple effect and helped me out too – really appreciate you taking the time to answer it!
    best regards,
    Layne
    Time Capsule Films

    Layne Batt

  • Rebecca Samuelson

    February 26, 2011 at 2:52 am

    This is incredibly helpful…. almost! Where is that playback choice made? I cannot see a drop down menu that offers it… is it in PremierePro itself in a menu or in the screen that pops up when we tell it to exsport. New installation here and we cannot get it to export the sound, only the picture, regardless of format used to export. THANKS so much! filmsamuelson@gmail.com

  • Lassana Tunkara

    May 4, 2011 at 7:56 pm

    Lifesaver!

    Thanks

  • Travis Phillips

    November 15, 2011 at 4:58 pm

    It took me a while to find where this setting is located, so I thought I would share with the community where to find it. First, make sure that you’ve got the timeline selected, then go to Sequence –> Sequence Settings, towards the top of the dialogue box that opens is a button labeled “Playback Settings” – click that. From there, you’ll see a section titled “Realtime Playback” and within that are two radio buttons – “Desktop Audio” and “External Device Audio”. Clicking the “External Device Audio” button fixes the problem.

    Note: I am using Adobe Premiere Pro version 5.5.2

  • Aleksandar Djordjevic

    June 2, 2013 at 11:11 am

    “First, make sure that you’ve got the timeline selected, then go to Sequence –> Sequence Settings, towards the top of the dialogue box that opens is a button labeled “Playback Settings” – click that. From there, you’ll see a section titled “Realtime Playback” and within that are two radio buttons – “Desktop Audio” and “External Device Audio”. Clicking the “External Device Audio” button fixes the problem.”

    Timeline is selected, and when I go to the Sequence –> Sequence settings I can’t click at the “Playback settings” – it was grayed out. I’m using CS6. Any suggestions, please?

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