No audio in Save RAM Preview CS3?

[Scott Bush]

Oh – guess not. Don’t remember ever doing that in 7, but you’re right! Thanks for jarring my sleepy brain!

[Andrew Yoole]

I’m experiencing this same issue on 5 various Macs (PPC and Intel) since installing CS3. All my systems have minimum 4GB RAM, and Decklink cards installed.

The standard RAM preview Output Module has audio enabled anyway, but I’ve also created my own custom Output Modules with audio enabled, and have had no success. Intermittently the audio will suddenly start being saved with RAM previews during a session, but as soon as AE is restarted the problem returns.

This has been occurring for two months since installation without resolution, and I’m amazed it hasn’t generated more discussion – surely I’m not the ONLY one experiencing this issue repeatedly? If so, what could be common to ALL my systems that’s causing the fault?

Any input greatly appreciated.

[Keeton Henderson]

I tried to render a RAM and I have the same issue, no audio. I checked and my audio option is on. Any solution is much appreciated.

Keeton Henderson
WMOR-TV32

[Simon Terrey]

I’ve got the same problem in all 5 of our Intel G5’s running CS3.
This is Adobe’s reply:

Dear Mr. Terrey,

I’ve had a reply from the research team and they have recognized your
issue as a bug (reported in database as (#45802).

They’ve checked the bug details and it looks like they have fixed this
for the next version of After Effects.

The only workaround with the current version of After Effects would be
to duplicate the item in the render queue, after the first render. If
you duplicate the item in the render queue (Apple + D) and then go back
into the output module settings and turn audio on and then render it
again it works. The resulting file will have audio. Only when rendering
it the first time does the problem occur.

Sorry for the inconvenience.

Yours sincerely,

Antoine
Adobe Technical Support