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Activity Forums Apple Final Cut Pro Legacy New Mac Pro with RAID 5 crashes using FCP…Help???

  • New Mac Pro with RAID 5 crashes using FCP…Help???

    Posted by Brian Reid on February 6, 2009 at 5:11 pm

    We recently purchased:
    Mac Pro purchased 11/05/08
    Processor- Two 3.2ghz Quad – Core Intel Xeo
    Memory – 32 gb….8 4gb MAc Pro Qualified FB-Dimm 800mhz ECC
    Graphics…NVIDIA Ge Force 8800 GT 512mb
    Hard Drives 4 500gb 7200 – rpm Serila ATA 3gb in four bays
    RAID MAc Pro Raid Card
    Final Cut Pro Studio
    Apple Mighty Mouse
    Appled wired keyboard
    Set up as Raid 5

    Symptoms
    Mouse freezes then spinning wheel freezes then have to reboot and mouse freezes five seconds later
    Did not happen before the raid system was activated

    The computer has been back to the Apple store three times the third time they gave us a new one…only to have the same symptoms and crashes

    Only aware of crash when using FCP

    Any Advice?

    David Roth weiss replied 16 years, 8 months ago 10 Members · 17 Replies
  • 17 Replies
  • Ernie Santella

    February 6, 2009 at 6:05 pm

    Are you running the 4 internal drives as one raid? Or three drives as a raid and the last drive as the OS drive?

    Ernie Santella
    Santella Productions Inc.
    http://www.santellaproductions.com

  • Brian Reid

    February 6, 2009 at 6:13 pm

    Ernie,

    Thanks for responding so promptly. We are using three drives for the raid and one for the OS. The mouse freezes or when it does work it is in hiper drive. We are testing it now and it is not exclusive to FCP but FCP really activates the crash faster

    Brian

  • David Roth weiss

    February 6, 2009 at 6:30 pm

    It’s most likely the Apple Raid Card, which I think is nothing but a rebranded and overpriced card from Areca — rumor has it that it has been problematic for many.

    Loose the card and setup your internal drives as RAID 0 — or call CalDigit and see if they have a card that will run RAID 5 internally.

    David Roth Weiss
    Director/Editor
    David Weiss Productions, Inc.
    Los Angeles

    POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

    A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

  • Alan Okey

    February 6, 2009 at 6:42 pm

    Capturing video to the same volume as the OS is not a good idea, even if the OS is on a RAID.

    Recommendations:

    1. Get rid of the Apple RAID card and replace it with a CalDigit RAID card.

    2. Use the bracket and cable included with the CalDigit RAID card to add a fifth internal hard drive to the Mac Pro – the fifth drive mounts in the second optical drive bay.

    3. Set up a 4-drive hardware RAID-5 volume using the four original hard drives and the CalDigit RAID card. Use the RAID-5 only for video storage.

    4. Set up the fifth drive as the system boot drive (OS and Applications).

    The Apple RAID card is a joke. Overpriced and underperforming compared with the competition.

    https://www.barefeats.com/hard105.html

  • Brian Reid

    February 6, 2009 at 6:51 pm

    Dave,

    Thanks for the feedback. I am bringing the system back to the apple store right now to have them remove the Raid card. Your response echoes what we have hear before. I will call Caldigit and ask them about an internal raid 5 config. What is you opinion of 0 vs five if we can do both

    Brian

  • Richard Sanchez

    February 6, 2009 at 7:32 pm

    “Loose the card and setup your internal drives as RAID 0 — or call CalDigit and see if they have a card that will run RAID 5 internally. ”

    The Cal Digit Raid Card will run RAID 5 internally. It’s a bit tricky to install (in fact, I couldn’t get my IPass cable to reach) but that is one of their big selling points. Likewise, it will allow you to add up to three HD Element Arrays. Now that’s sexy time!

    Richard Sanchez
    North Hollywood, CA

    “We are the facilitators of our own creative evolution.” – Bill Hicks

  • Brian Reid

    February 6, 2009 at 7:42 pm

    Richard,

    I am currently having the Apple raid taken out and purchasing a Caldigit raid card that can be config’d for raid 5 . I’m installing another 500 gb hard drives to store the Os and applications on and using the raid for the other 4 500 gb hard drives

    They did mention to have someone do it for us because of the wire length.

    You mentioned: “Likewise, it will allow you to add up to three HD Element Arrays. Now that’s sexy time!” What does that mean?

    Thanks

    Brian

  • Walter Biscardi

    February 6, 2009 at 8:33 pm

    [Brian Reid] ” What is you opinion of 0 vs five if we can do both “

    0 yields faster speeds, but zero protection. Any drive fails in the array, you lose everything on the RAID.

    5 is generally slower, but gives you a great deal of protection. If any drive in the array fails, you lose nothing.

    Our MaxxDigital EVO HD arrays run up to 500MB/s + even in RAID 5. Given the choice, 5 is the way to go.

    Walter Biscardi, Jr.
    Biscardi Creative Media
    HD and SD Production for Broadcast and Independent Productions.

    Read my Blog!

    STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!

  • David Roth weiss

    February 6, 2009 at 8:42 pm

    [Brian Reid] “What is you opinion of 0 vs five if we can do both”

    Like Walter says…

    Plus, I’ll add that RAID 5 does eat up a percentage of your disk space (not sure how much in a 3-drive configuration), but it offers a nice level of protection.

    Discuss this with the CalDigit folks, they’ll give you excellent advice.

    David Roth Weiss
    Director/Editor
    David Weiss Productions, Inc.
    Los Angeles

    POST-PRODUCTION WITHOUT THE USUAL INSANITY ™

    A forum host of Creative COW’s Apple Final Cut Pro, Business & Marketing, and Indie Film & Documentary forums.

  • Jon Schilling

    February 6, 2009 at 8:54 pm

    Alan & David,

    Thanks for your help with this. Brian gave me a call & he’ll be all set.

    Jon Schilling | Director of Business Development
    CalDigit Inc
    phone 714-572-9889 X234
    fax 714-572-9881
    web http://www.caldigit.com
    email jons@caldigit.com
    skype cgijon
    office 1941 Miraloma Ave. #B Placentia, CA 92870

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