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Activity Forums Adobe After Effects New development – frequent crashes

  • New development – frequent crashes

    Posted by David Eells on January 23, 2008 at 5:54 pm

    Lately I’ve experience AE crashes with increasing frequency.

    I’m running AE 7 on an intel mac, and haven’t updated QT or anything else lately. Here are the specs:

    AE7
    QT 7.3
    Dual Xeon
    5GB ram
    OSX 10.4.11

    I thought it might be a system problem, since Motion, Photoshop, Firefox, and Safari are also quitting frequently. I’ve run Memtest, and repaired my startup disk, and run DiskWarrior, but they didn’t show any obvious problems.

    Any suggestions out there?

    David Eells replied 18 years, 3 months ago 2 Members · 2 Replies
  • 2 Replies
  • Kevin Camp

    January 23, 2008 at 8:41 pm

    here are some recommendations i have from when i was using ae7 on a macpro.

    disable opengl for previews altogether (preferences>previews). any opengl accelerated effect will crash ae when you apply them to a layer (unless it is an adjustment layer for some reason). disabling opengl will prevent that from happening.

    also, watch out for the cycore effects (any effect with ‘cc’ in front of it), they are pretty unstable with ae7 on an intel mac. it won’t crash every time, but it will crash more often, so save more often when using them.

    don’t run any other powerpc (non-native intel mac) based application when using ae7. the powerpc emulation software (rosetta) has a limit on the amount of ram that it can allocate for all powerpc based apps, so let ae use all that it can by not running any other powerpc software (like photoshop cs2 and earlier).

    lastly, i would recommend upgrading to cs3. most of your ae problems will probably go away. mine did….

    as far as the other software issues, photoshop may be suffering the same powerpc emulation woes as ae7. i haven’t used motion for a while (never on an intel mac) but i remember it to be somewhat unstable as your project got more complex. the browsers may be suffering from java or plugin version issues, make sure you have the latest versions.

    it is a little suspicious taht several apps are giving you problems… if you are concerned about hardware problems, running the hardware test from the osx instal disk may be a good idea. run the extended test (it will take a long time).

    Kevin Camp
    Senior Designer
    KCPQ, KMYQ & KRCW

  • David Eells

    January 24, 2008 at 2:04 pm

    Thanks, Kevin. I removed the CC filters and so far so good.

    I’ll be updating to CS3 soon.

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