Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro Needing to reset prefs with Premiere every day now

  • Needing to reset prefs with Premiere every day now

    Posted by Chris Taylor on February 21, 2023 at 6:23 pm

    Working Red Epic footage in AP 23.0.0 and I can’t escape the spinning ball for 5-10 minutes without resetting prefs nearly every time now. Once I do, everything acts normal but I’m sick of of the routine.

    Retina 5K, 27-inch, 2019

    3.6 GHz 8-Core Intel Core i9

    Radeon Pro 580X 8 GB

    64 GB 2667 MHz DDR4

    Chris Taylor replied 3 years, 2 months ago 2 Members · 2 Replies
  • 2 Replies
  • Tod Hopkins

    February 21, 2023 at 7:05 pm

    This suggests that the fix is merely a side effect of resetting preferences and you have not found the root. Try other troubleshooting. For instance, this sounds more like a caching or memory problem, or a conflict, than a preferences problem, unless it’s related to a specific setting that you are re-setting after the reset (if you follow me). Does a system restart solve the problem? That would suggest a leak or conflict of some kind. Try clearing caches, changing memory allocations, and looking for software conflicts. Does a hard boot (power off completely) make a difference? That suggests a hardware or memory/drive space issue. Make sure all apps and OS are up to date. Run First Aid on all drives. Trash previews and waveform files. Check to make sure all drives, particularly the system drive, have at least 20% slack space. Are you running Encode or AE in background? Any other media apps?

    Have you tried creating a new project and importing only the necessary assets, or using project manager to create a consolidated project?

  • Chris Taylor

    February 21, 2023 at 8:10 pm

    Thanks Todd. I usually have AE in the background but trashing prefs solves any issues with AE still running. Rebooting and clearing the cache does not help, the pref reset is the only thing so far that prevents a hangup.

    I haven’t tried creating a new project yet I guess that would be my next attempt to get rid of it.

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy